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based on 87780 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Natural product and carpets feel clean not chemically.
We are very satisfied with the carpets that were cleaned. Very friendly personnel, very efficient and professional. we would highly recommend if you want your carpet or tile cleaned.
Very nice and very reasonably priced.
Larry & Mary Claire Wilson
The carpet is clean and soap free. The agent is on time, very dependable and careful.
Paul was very polite. He took the time to explain the cleaning process and was very knowledgeable. Once the pet solution was applied, he explained how it was working. Prior to using the pet solution, we discussed the options for getting the stains out of the carpet, including the cost of the solution and his best estimate as to how much it would take. He consulted with me every step of the way. The carpet looks like new and we are very pleased.
Your cleaners are very nice and courteous, your product is fabulous, no residue and smells clean. Thank you for having an opening on 2 hours notice!
Professional crew. Quality of work matched there professionalism.
the cleanliness and the fact that the home smells clean and hemichal free.. thank you
Your tech was excellent. He arrived on time, was professional as he explained what he was going to do and inquired if I had any changes or suggestions. He was very efficient and did an excellent job. He also quoted the price before beginning and the price didn’t change. I think his name was Anthony. He should receive a 10 for a job well done!
Great service ! the technician was informative, explained the services in detail. The result was amazing. We will highly recommend Zerorez & will use them again.
Both service technicians were friendly, prompt, courteous, & well trained. My rug, chair and carpet looked amazing. They worked hard to get a few stains out and it was a win!
Professional executed and our carpets turned our very clean.
We have used your service 4 or 5 times now and have been very happy with your service.
Good product and excellent representative. Desire is to make the customer happy.
Jerome made sure I was happy with his service and it was a great experience! Definitely, will use Zerorez again.
Did exactly what was promised.
I love the fresh citrus smell. Our technician, Dustin Miller, was the best. Very knowledgeable and very meticulous with his work!
Sidney was very friendly and polite! He went through all the damage he saw and any potential costs for pet concerns. My floors look great and my carpet is fluffy :)
My tech was amazing
No residue. Great staff. very thorough. Have used Zerorez for several years.
On time
Very professional
Answered questions
The technicians were very professional and explained the cleaning process as they were performing the services. I most definitely will you this company again.
Zerorez did an amazing job cleaning my carpets. They were on time, professional, and finished quicker than I thought. The price is a little higher than other companies but definitely worth it.
I was quoted $300. The tech that came out wanted to charge me$750! I did the basic for $300, which I had originally been told would be the cost for the entire service and the carpet is not clean
Old carpet came cleaner than expected and couch cushions the same
Getting pet urination out of carpet. Honest and upfront about all pricing. Arrival on time and communication with everyone from person answering the phone originally to the technicians performing the service was excellent
The two staff members were very helpful and professional
Excellent customer service , I had an appointment for 4pm-7pm and because the technician was ahead of schedule they were able to arrive earlier and get the carpet cleaned
The cleaning process is wonderful. Our carpet look as if they were just installed. The sofa and sectionals appear brighter them when we purchase them. The technicians are very professional and courteous. Terry H. was our Technician. He worked hard to clean everything. He was courteous, professional and desired to give the best results possible. He reviewed our wishes and explained our costs. We will request Terri for our cleaning next year. This is the fourth year we have utilized Zerorez. Fabulous!
This is the most I’ve spent to have my carpets cleaned. $300 and it didn’t feel or look clean. The spots we had became darker and more spots came up than before. I called to reschedule since you offer a “30 day guarantee” and was told it would cost another $75. Very frustrating having just spent $300. We went with the “top of the line” company because we were bringing a newborn home. Very disappointed and never time we’ll go with the less expensive company.
Clean. No mess no smells no need to evacuate house
Friendly and efficient staff
Short “recoveryery” period v