Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87780 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 31, 2019 — Rated 10 out of 10 by Amanda Schneider Zerorez Phoenix
What do you like about our products and services?

Easy scheduling. Always clean, well groomed technicians. No stain they can't handle!

Report a concern   August 31, 2019 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Great service, as usual! Evan, our service technician was amazing. He was very knowledgeable and thorough. The carpets look great!

Report a concern   August 31, 2019 — Rated 10 out of 10 by Debbie Dillon Zerorez Phoenix
What do you like about our products and services?

Prompt, friendly professional and efficient. Great work and value!

Report a concern   August 31, 2019 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

The technician was very polite and progressional. He was quick and efficient.

Report a concern   August 31, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

You technician, Christian, was great! Appreciated his work.

Report a concern   August 31, 2019 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Zach did a fantastic job. Couldn't have asked for any better!

Report a concern   August 31, 2019 — Rated 10 out of 10 by Graciela Coronado Zerorez Phoenix
What do you like about our products and services?

I like the promptnes which they serve with. I got a courtesy call from a nice gentleman, not pushy, just checking to see if I needed their service again. Two hours later my living room carpet was clean.

Report a concern   August 31, 2019 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Great service and results!

Report a concern   August 31, 2019 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals, timely service, and good technicians!

Report a concern   August 31, 2019 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

Liked Zerorez method of cleaning. Evan the technician was very informative and friendly. Appreciated his help. Will recommend Zerorez as a great service.

Report a concern   August 31, 2019 — Rated 10 out of 10 by Lenora Forbes Zerorez Phoenix
What do you like about our products and services?

Professionals, good customer service, detail given to protection to walls/floors. Carpets were well clean.

Report a concern   August 30, 2019 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The providor was helpful, pleasant, efficient and our carpets are very clean. It was a very good experience .

Dan and Name removed

Report a concern   August 30, 2019 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

My carpet is soft and smells great and looks brand new.

Report a concern   August 30, 2019 — Rated 9 out of 10 by O.L. Zerorez Phoenix
What do you like about our products and services?

The carpet cleaner arrived on time and did a very thorough job. I will call on your service next time.

Report a concern   August 30, 2019 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

In and out in a timely manner and did an amazing job cleaning my carpets.

Report a concern   August 30, 2019 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

I was completely surprised how clean my carpets got. The two men that came to clean the floors were so polite and walked me through everything and explained everything.

Report a concern   August 30, 2019 — Rated 8 out of 10 by N.W. Zerorez Phoenix
What could we do to improve?

Nothing - just not sure how often the topic will come up in conversation.

Report a concern   August 30, 2019 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Jesse was awesome.

Report a concern   August 30, 2019 — Rated 6 out of 10 by D.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was not aware that the technician would not help move a loveseat. The carpet did not fluff up like I expected and the technician said it was not very good quality carpet. It was sold to us as good carpet so the comment upset me.

Report a concern   August 30, 2019 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Your rep was excellent. Did a fabulous job.

Report a concern   August 30, 2019 — Rated 9 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Professional and quality service

Report a concern   August 30, 2019 — Rated 10 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

Colton your tech went up above ormal service. He had to climb my patio wall due to a parking problem at my front door. I would call this going up and above normal service tl get the job done, and, very well was it done. Thank you

Report a concern   August 30, 2019 — Rated 10 out of 10 by Timothy Leong Zerorez Phoenix
What do you like about our products and services?

The technician did an excellent job. He was very knowledgeable and finished efficiently with good quality work

Report a concern   August 30, 2019 — Rated 10 out of 10 by Jennifer Lombardo Zerorez Phoenix
What do you like about our products and services?

Anthony was on time. He was very friendly and personable. He worked hard and did a great job cleaning the carpets and floors.

Report a concern   August 30, 2019 — Rated 10 out of 10 by Becky Sherrill Zerorez Phoenix
What do you like about our products and services?

You are the best. I'm extremely environmentally sensitive to chemicals, so I've been using your services for 7 years. I am extremely grateful to have found you. You have improved the quality
of my carpets and my health. Your techs are Professional, Courteous, and hard working. Aso, very careful with walls and furniture.

Report a concern   August 30, 2019 — Rated 5 out of 10 by G.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Things just weren’t really explained well. I tried to ask a lot of questions because I wasn’t understanding and have never used you guys before. But I don’t know if he just did not understand what I was asking about the pet treatment, never knew about a 2nd floor charge (which is fine to pay but would have been nice to have seen that anywhere on the site), he just seemed kind of over it. Which like I said I don’t know if from me not understanding or what. I tried to be nice to him and explain. He just wasn’t really about it.

Report a concern   August 30, 2019 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Trayvon was extremely polite and professional!

Report a concern   August 30, 2019 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Our tech was very professional and happy to answer all of our questions. He worked non stop while here and communicated his intentions as to what areas he would do first, second and last which allowed us to stay out of his way!

the floor and grout looks better than it has since we moved here three years ago.

Report a concern   August 30, 2019 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

Customer service was great, easy to schedule, turnaround time was fast, and efficient.

Report a concern   August 30, 2019 — Rated 9 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Prompt, riendlyy service


Privacy Policy