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based on 87780 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You need to improve pricing on hallways or small areas. I get a very large room cleaned @$45 and then request a quote for a small hallway path and it comes @$40...
On time to start the job..Went over everything he was doing and carpets looked Great when he was done..
The service is fast, efficient, and effective. The technician that provided the service was very knowledgeable and explained the process in a manner that I easily understood.
It was great to be able to put furniture back soon after the job was done.The tiles looked brand new and Paul E. did a very good job.I do not have one negative thing about the product.Thank You.First name removed Carroll (I am waiting for a printout of statement and warranty.)
Gary the technician was great and did a great job
My tech was awesome!
Customer service and quality
Always on time. Great communication and very friendly techs, who sincerely want to help
Service is quick and efficient!! Customer service is A++!!
Very thorough, took the time to ensure all deep cleaning where needed was taken care of, was cost conscience and provided the best rate after reviewing our cleaning needs.
I have had my carpets cleaned with you both of my houses. I had called to set up my 2nd home for cleaning ... I just had a baby and on cleaning day sent my mom to meet the tech. When she arrived they walked the house and the tech said it might be more then quoted for the hallway. I thought that was odd since when I booked the appt originally I had them pull the ticket from a previous clean where I had the entire home done and the tech then is the one who told me what the hallway was (in sq feet) . Just felt a bit like bait and switch as the cleaning was already $300. I conveyed this to my mom and she went to the tech and advised. The price was not changed but still left a bad taste. I have always recommended you guys for doing a good job as well as being honest about on many occasions. Hopefully this was a one off and not the sign of losing the personal touch you have provided in the past.
The power water is great and cleans well. We also use the water around the house. Like that it is not chemical based as we have a special needs daughter who is on the floor a lot as well as cats and dogs.
Had some dog urine issues which didn't clean quite as well but working on it with a recommended product.
The technicians are professional but friendly.
I am Very Happy with the Service and the Products. They took out the spots I had from my sick cat I had. I can't see where they were! It is Fantastic! It also got the carpet looking like new.
I think Anthony did a fantastic job and I would request him the next time I need my Carpet cleaned. I highly recommend Zerorez !!
Pauline Payne
I really like the process. However, with reservations. I would never allow the cleaning solution be sprayed on natural color fibers.
The loved the customer service everyone provided.
Our technician was amazing. He let us know everything he was doing and why. He was very professional and did a great job on our carpet. We are very happy customers.
Prompt, efficient, great product
fast, efficient and clean
I have used many different carpet cleaning over the years. The service I receive at Zerores is far superior. They do a fantastic job.
Service tech did a great job. Was friendly and informative.
My carpets look brand new! Your tech was great. I couldn’t ask for a better experience.
I felt like an expert was in my home to SAVE THE DAY! I was encouraged by Joshua G. and he did an amazing job. I did not expect to have him offer to clean our 9x12 wool oriental rug because I did not this it could be cleaned. We have had it for 28 yrs and it was never cleaned and Joshua made it look like new! It was in the formal living room so it wasn't in bad shape but
28 yrs of Christmas in the living room and the like.
The stair (white burber) and the family room are wonderful. I am making my list for all that I want
done on the next appt. So excited.
John J. Van..... 104.7fm you were right!!!!!!!
I sent you a review yesterday. I've used your services for years. You always do a great job, know what you're doing, have great products, excellent technicians. All work looks excellent.
Friendly staff and my carpets look great!
All in all the service was very good and the Technician arrived when the text schedule said he would, he was very knowledgeable and courteous. I did appreciate the upfront pricing with no surprises well except for the protection that was offered during the visit which was an extra $25 will see if it was worth it in a couple of weeks. Thank you
Came out great. Tech explained a lot!!
The guy who came out and performed the work was super friendly, professional, quick, and honest.
My carpets also look, feel, and smell great. Definitely will be using you guys in the future for any carpet cleaning.
Communication and did more than what was expected
Frye’s quickly.
The product the punctuality and the cost is not bad.