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based on 87780 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
These guys get the job done quickly and thoroughly. Careful to wear booties. Careful about furniture and corners on doorways. I like the low incidence of residue left on the carpet that just holds dirt... all but no residue.
There are several areas that appear to have not been cleaned at all. Either send someone back to clean it correctly or give a refund so I can have another company come do it.
my floors look great and the price was right
Efficient, reliable, professional = very please start to finish
We were extremely pleased with the job your technician did. The floors look fantastic. The girl that I spoke with to schedule the appt. Was very helpful and answered all my questions. Her name was Kate.
The technician was very professional and answered all my questions. My carpet and tile look great.
Aaron was very thorough. He pre-sprayed, pre-scrubbed with the roller brush, went slow over the heavy traffic areas, sucked up enough water to have it dry fairly quickly, and our tile is sparkling clean. He did all that pretty quickly also.
Technician was extremely nice! I just wish the time would be more exact at the time I made my apt
The technician was very professional. He did a very good job. He did well explaining everything. Very happy with the service.
Excellent service, tech was on time and had great communication, and took pride in his work. My tile ended up looking great!
The technician Erin did a phenomenal job as he worked very hard and one over areas to make sure that they were clean. Next time I will definitely ask for him
Very professional
I’m sorry but I don’t have time to keep answering your questions. I did recommend your company to a friend this morning. Your technician did a good job so I recommended you to him.
Too wet/damp. Ran overhead fans 24 hours to help dry carpet. Whole house smells like damp carpet. Not happy.
Well, Isaiah was great! He was friendly yet professional. Worked hard and fast. My carpets look so much newer than they did. I am impressed!
Fast and professional
I am so happy with the job your company people did for me. My carpet looks great & plan on calling within the next 2 months for another 2 rooms.
I very much appreciated the two men that came. They are good representatives for your company. Good work, well done. Name removed
I don't think carpet behind the doors were cleaned...as the carpet was dry when the tech left. Also, I wish you guys will use a different attachment to clean all the edges of the carpet. Not all the stains were removed from the grout of the tile floor in the bathroom.
The arpeggios turned out great! The technician explained everything thoroughly and did an excellent job. Work well done!
Josh was very punctual and professional and did a great job. He explained everything he was going to do in cleaning our carpet and 2 tile rooms. They look amazing. I would highly recommend Zerorez!
I totally buy the "powered" water aspect of the service. It's been many years since I used carpet cleaning services other than Zerorez, but I can still feel the crunchy carpet and the swiftness of the carpet getting soiled so much faster. Zerorez is priced fairly and the product is superior to any other service on the market.
Great service. Our floors look new.
The technician was punctual and friendly. The prices were reasonable, and the end result was wonderful! My carpets are soft and fluffy again! I also had some very dirty grout cleaned and it came out great!
Quick service, great phone customer service, courteous and thorough techs.
We were very happy!! Great service!!
Cleaning last longer than others... so far big difference in our tile compared to tile we didnt do. ... techs are friendly but professional...really want to tell supervisor how much we liked Josh this we eek....would ask for him back everytime. . .. we think prices reasonable.
I'm so happy I used Zerorez!! My carpets feel great and I love that it's just water!
Timelines and effort to make a worn-out rug look as good as you made it
Great service. Great work. Very happy
Your technician was great! Very helpful and curteous.