What our clients think of us!

Check the cleanliness of the carpet before leaving the job. That would have eliminated the need to return the next day, as you did.

The service was outstanding , the floors look like new ( tile 15 yrs. & carpet 8 yrs old.)
The teck. was outstanding in the way he handled the job & preformed it...
That say's it all.

THX... R Hess

Jeff was very thorough and professional. The job was done well and he took great care with my property.

The tech was great!!

On time, efficient and economical work!

Aaron the technician was very friendly and helpful.

David was great. More then personable, funny and super professional all at the same time.

He worked quick but definitely didn't skimp over any part.
This is our 2nd time using zerorez this year. Will definitely use again after our recent cleaning.

Technician was OUTSTANDING !
Jerome insure all stains were removed and all my needs were met.

Amazing deal. Loved the status updates on when the technician was coming with a GPS tracker. Pleasant technician, great service and exceptional end-result. It looks like we have new flooring!

Very professional technicians .The carpet looks great and very clean .It dried in about 6 hours.

It ended up more expensive than I thought it would be, even though I used your special tile cleaning.

Put in a call to your number last night. I came home and have never used you before so wasn't sure what to expect. There were numerous streaks which I wasn't used to seeing so doesn't look clean. Again left a message so will see what your response is.

Tile was clean but the grout was not it was "efflorescence and could not be cleaned" I was able to clean it with just a little brush work!

Prompt, professional ,no messy, carpet looks cleaner.

That you don't use chemicals to clean with!

My window was from 3-5pm I was ready and waiting at 3pm. The tech did not show up until 7pm.

The reason I got the service was to clean high traffic area and it looks exactly the same. Tech said he went over it 3 times. But I watch him and he dis entire living room in 10min.

It was his last stop and could tell he just wanted to leave.

Towards the end he ran out of water and couldn't complete service.

I hired ZeroRez to clean grout on tile flooring. Process used only with water did not clean grout. I spent 8 hours cleaning grout after service. Must use more time on soiled areas and appropriate cleaning agent. When asking for a refund, I was told they want to do it over again. Not allowed to get a refund even though I was very unsatisfied with the final product. Now I need to sit home and wait for technician arrival a second time. Shouldn’t have to have done twice to get clean grout - very doubtful that this process will get it clean a second time.

zerorez does agood job.

Had tile cleaned, however there was still some small paint drops that did not get cleaned off. I just used a butter knife and took them off. If you can't get those off with your machines then what else are you not getting off?
Not being able to get behind or around the toilets are not okay with me. You could have a special smaller tool to do this.
Feel like the guy flew through the cleaning. Maybe a 2nd pass or a slower 1st pass would have done a better job.
Not impressed at all.

Chemical free friendly staff with knowledgable service techs

Last year I used a mom & pop carpet cleaning company for my carpet and grout and I was left dissatisfied. I felt as if there were things over looked!

This time I wanted to try a recommended company so I called Zerorez!
Joshua was amazing! I couldn't be home so my Father was there. I was able to talk with Joshua over the phone to make sure he knew exactly what I needed done. He was very nice & very easy to work with & because of his great customer service, I'm booking my tile grout to be cleaned by Joshua from Zerorez. Thank you for doing such an amazing job & focusing on the trouble spots that I had. My Father said you did an excellent job, Thank you for that!

Schedule better, we thought he was coming for an estimate. But it was to clean. We had to hurry and move things. We are 81 and 78 years old so it was a struggle, no time to get help. Our previous cleaner mover everything for us.

Courteous and job well done

As far as referral, it will depend on how far gone the carpets already are. Mine were visibly in good shape but previous renter had a dog that peed all over them. Your tech sold me on a $300 odor eliminator package after looking at the black light with him and it still smells the same now that it’s dry..... I feel helpless after spending that much money to have them cleaned and my daughters new room still smells terrible. However, if Myself or someone I knew had newer carpets in a home I would absolutely recommend for more regular cleaning so as to not allow the carpets to get too bad. I am also concerned that I got swindled on the protective coating on the carpet because I did a small water test to see the beading and blotting clean up described by the tech and it just went straight in to the carpet.....

excellent customer service from tech

Great service!

The entire process was easy! Extremely friendly personnel - from the phone representative, Jonathan to the technician, Brandon. Our carpet had heavy foot traffic marks on the stairway that came right out. Will definitely be using Zerorez again.

Fast and friendly

Our tech was awesome. He worked hard all day. He was polite and friendly. He did a great job.

I don't think a bedroom that has a California king bed and dresser with only 2 feet on each side should be considered a whole room. Especially when we have to move all the furniture in the house ourselves.