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based on 87780 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciated the two individuals who came to my home. They were professional. polite, and explained everything. They are truly an asset to your company.
Very easy to make an appointment. The technician was prompt and on time. He explained the cleaning and sealing process for our tile floors and they look like new again. Zerorez stands behind their products and services and is ecco friendly.
I like the idea of cleaning with powered water.
Cameron provided really outstanding customer service. He was generous with his time, answered all of my questions, and very courteous.
they seemed nice and professional. they arrived on time and explained where and why certain stains could not be removed.
professional, good job, didn't try to sell any other services or products, knew my online request- did the job and did it well. The man who came was very nice, hard working
Austin was excellent! Very customer service oriented and answered all my questions. He was very respectful of my home and explained every step to ensure I was comfortable with services that were being rendered.
Fast and easy.
How well the carpet is cleaned.
Water instead of chemicals, fast drying
The arms of my chairs were not done well.
The work was very professional as was Barry. The furniture looks amazing! It was done by someone in late 13 and looked terrible. They came back twice and it never looked any better. Thank you for making it almost new!
Great service!
Great job on cleaning my sectional. James was very professional and did a wonderful job. I would highly recommend Zerorez to family & friends.
I was told my walk in closet would be done with the bedroom you cleaned. We took out everything on the floor but after he left noticed it was not done. I did discuss with him when we did walk through. I am sure he just forgot and I didn’t catch it till he was gone.All else was fine.
Cameron was great, my tile looks terrific, and the area rugs are spotless! I am very pleased with the job!
It’s amazing!
Our technician Evan explained the process from start to finish, also providing a test sample cleaning in a heavy traffic area of our kitchen, before we went further. Our floors & tile look new again. There was no up-sell for other services, although I asked him if ZeroRez did leather sectional cleaning (they do) so he measured & gave me a price. Great service experience on the front end as well during the scheduling call. No surprise expenses at the end. They keep their word which is not common in today’s bait & switch world.
Great customer service from the techs! I’d give them a 20 if I could! They did and excellent job, and so fast and thorough! Would use them again and recommend them to anyone that wants like new carpeting again!
Very professional, was able to be scheduled the next day which was great. I really like that there are not chemicals being used. I am very happy with the results, carpet look brand new!
Great customer service and professional! I am a repeat customer and dont consider any other cleaning service providers.
No chemicals. Your people seem trained and honest.
Love that there is no chemical residue .
But, our tech missed a couple of corners in our master bath.
Just like it is advertised clean carpet and No crunchy carpets.. and the tile was clean .. it was worth the money which was a good deal too for all o had done..
Never used this carpet cleaning service before.
Heard about it on the radio. Thought I would give it a try and I'm very pleased with the results. Nice to be able to walk on clean carpet without the crunch
underfoot.
It was very easy to schedule and change services before the appointment and on the day of the appointment. James was very through in his explanations of what he would be doing, and his recommendations for various areas. The process was much quicker than I anticipated, and the floors looks amazing!
Professional and did what you promised.
I loved Austin. He was very polite and thorough. He showed up a little early, which I loved and he started right away. I would have him come to my house anytime.
Regarding your produces? The can't be beat. Love that my carpet drys fast and there is no residue.
I wasn’t happy with the results of my tile. The grout and tile are 6 months old.
Quick and clean. All stains removed. Very happy.