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based on 87780 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
From the very start when I called the number we heard on the radio Customer Service George listened to my needs and concerns, then proceeded to answer every question I had and gave me a quote that I felt was fair. George informed me how the process works and when to expect a call informing me when the Technician would be arriving.
Our Technician was Dillion, Dillion listened to my concerns and what I was expecting from this service, also he completed a walk thru as we talked. He as very polite, courteous and professional taking time to answer and ask his own questions concerning our needs.
We were extremely pleased with the workmanship and the price quoted was what we paid, no up sales where pushed.
I most definitely would use Zerorez Phoenix again.
The young man Kieran was very pleasant to work with
ease of setting up a day and time
neatness of the staff member
quickness of the process
Fast service.. After carpet dried, I could see a huge difference. Thank you!!
Prompt and courteous. Good job!
Friendly and knowledgeable technician!
Great service! Carpets look SO much better
I like the eco friendly nature
Gary was very thorough and my carpet is really clean. he did a great job on the stains.
micah was very pleasant and detailed in the process of putting together my estimate. many thanks!
The tech was very professional and aware of parts that needed some extra cleaning. My husband and I can’t believe how clean our carpet and tile is!
Showed up to the house early
Always friendly and do a great job
Less crunchy residue and great work!
I was impressed with the agitator machine and the suction on the wand...our technician Evan was professional and very knowledgeable about what would happen with carpet such as ours.
Clean empowered water, technicians was knowledgeable, professional and nd friendly. Service was quick and loved the finished look.
Quality service tech, ease of scheduling appointments, priced fairly..
I could not believe how clean they got my tile! I was shocked. Technician was very nice and did a really good job.
You did not make the appointment time and there was no communication letting us know what was going on. Poor communication from office and company
Awesome service, wouldn't use anyone else
The technician was very thorough in cleaning all the spots and stains. Great service!
Clean feeling of the carpet! Technicians were knowledgeable and really nice..
We have had Zerorez clean our carpet for at least 10 years and the service people are always very professional and do a good job. This year, Troy fit this profile as well.
The techs were amazing and very professional! Will definitely be using Zerorez again.
Great job and completed quickly. It didn't take as long for the carpet to dry as it has in the past.
Works great. Tanner is very professional and a good representative for you. On time. Pleasant, helpful, gave good suggestions. My carpet is 17 years old and hasn't been cleaned for 6 years. So I wasn't expecting much. He made it look better than I thought was possible.
Thank you
Friendly technician provided excellent service.
Customer service, attention to detail, prompt service. We love Zerorez!
Great customer service!
Technician was very professional and friendly. The carpets look great. A bit pricey however.
Price is the same even if you have small rooms with furniture in them. Very little carpet cleaned in bedrooms.