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based on 87260 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great! Very friendly and professional associate that cleaned our carpets.
Having heard my real concerns about the very bad dog urine in the carpet about to be cleaned the technician should have told me at that time about the "real deep service" you provide. That came after he was finished with his term of the normal service he had just done.
I feel like, sure another service call now for a job that could have been right to begin with.
VERY GOOD JOB
I like Paul he does a really good job I ask for him because his job is so much better than any one else
Plus he is kind and pleasant.
Great job Paul
I have been having zero Rez for many years I like the water application because your floors stays clean for a long time and it is a good value.
Tech did a great job!
When we initially had carpets cleaned a lot was missed and we called in and they sent someone out a couple days later. Cleaning whole house carpets should not take an hour especially for $320. When you hire cleaners for this they are there for a few hours. The initial carpet cleaner complained from the moment he got here about overworked and how hot it was. The second carpet cleaner was a lot nicer and was very thorough. My biggest complaint is why don’t they wear booties . My freshly cleaned carpets and his dirty shoes . Ugh This was so frustrating. I am not sure this was worth it . I was really expecting a different level of service and carpet cleaning. I could have had my guy I use for $150 come and do it and not be inconvenienced with multiple visits.
No residue cleaning
Julio was great, he walked us through expectations prior to service and also explained what he found after. I appreciate the few minutes he spent to explain things to me.
Clean no chemicals
Friendly and efficient
The techs did a good thorough job, carpet looks good. Carpet smells good.
Great job.
For two rooms which is all I had its the price for three rooms. I dont think thats good business to be honest. Ill probably go somewhere else next time and get better pricing elsewhere
Very helpful and knowledgeable technician. Friendly and respectful
Clean and professional
really nice job and was quick
Employees are knowledgeable and very polite.
Timely, thorough, professional and responsive to requests/concerns.
The technicians are always very professional and I love how clean and non-crunchy my carpets are aftwrwards.
Friendly and efficient service. thank you.
Service was great
the technician was awesome! he did a great job, was friendly and informative.
Robert did a fantastic job cleaning our carpets. I would highly recommend him.
George
Great service, reasonable price
Carpet dried quickly and was so clean and fresh, no harsh smell. The service man was professional and very nice.
A day after it dries the carpet looks worse. I assume the process brought up stains from lower down in carpet. 2nd, the two representatives were very nice but it felt more like I was constantly being sold to for add one rather than just getting carpets cleaned.
Love not having to breathe chemicals in the bedroom. Very good servers, pleasant and helpful.
I feel your pricing for rugs is extreme
Our service tech f=did a great job. He was on time, asked us about possible problem areas and left us very satisfied with clean arpet.
Our technician was very courteous and knowledgeable. He walked us through everything and made things easy to understand. I was absolutely stunned that the carpet wasn’t left to feel crunchy and it dried fairly quickly.