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based on 87260 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good in time, accuracy & professional manners! The prices are also very reasonable.
My mom and I, are very satisfied with everything, and will recommend Zerorez to others!
Sincerely,
Randa & Celia
great customer service
The technician showed up on time, listened carefully to what I wanted done and the areas on the carpet that needed special treatment...thanks to my dog!! He did a great job and best yet, the carpets were dried within 10 hours...even the walk-in closets!!
Mary Rank
Very professional and informative. Carpets look great.
Nice work. Friendly worker.
I was impressed and expectations exceeded. Wasn’t expecting such a dramatic difference and made my 13! Year old porcelain tile new again !
Friendly service. Product leaves carpets soft
No harsh fumes and does a good job.
AS ALWAYS THE TEAM DID A GREAT JOB. THEY WERE VERY COURTEOUS AND EXPLAINED WHAT THEY WOULD BE DOING. VERY PROFESSIONAL.
10/10. Dion was great! My carpets have never looked so good and I just had them clean with another company who could bring get them to look this good!
Service on the phone was friendly. Time was convenient. Technician called to come early and called my husband not me . I was waiting for the call. The carpets did and do not look like they were cleaned . I am not sure if he pre spotted or treated dirty area but does not look like I was hoping for. Not happy
It is on time and amazingly comfortable
Everything looks great when completed!
I really like how my carpets were cleaned.
The service tech was fantastic and Nothing cleans like zero water
The technicians were very friendly, knowledgeable and took good care of my home. Thank you.
Carpet gets very clean and dries fast! No musty smell!
I have used ZeroRez in the past and have always been impressed with how clean my carpets become after the cleaning.
My technician Chris S was very informative, kind and very efficient he was also very patient with me. I do tend to ask a lot of questions. He was in and out in no time at all and i was very impressed with his work.
Will definately use ZeroRez again. Will tell everyone I know about the service and how pleased I am
Thanks again
First name removed
Lovely technician. Knowledgeable. Considers the clients comfort of someone else in their home.
Good quality people. Answer all questions, are very helpfull.
Very efficient
An amazingly effective system for cleaning tile and grout. Our floors look almost as good as they did when we installed them 17+ years ago.
I appreciate that your technician was extremely helpful and went out of his way in making sure things were done properly and ensuring my furniture was protected.
The whole process of cleaning our carpet and a rug went smoothly. Our knowledgeable tech explained the process and each step as he began the job. We are very pleased with the outcome
The reps were awesome!
I love Zerorez. My carpets are clean, fresh smelling and never crunchy. Their staff is great. I wouldnt use anyone else
Great work!
Quick, easy and effective.
A few things to mention:1st, the first technician couldn't explain how the clearing he is going to perform works to make our carpet cleaner. 2nd, the edge of the most staircase looks unclean. 3rd, the spots that we mentioned appear unclean. We had to call in to have the second service done and I had to use my own product to clean some areas as well. We spent more than $307.00 for a very disappointing service. Won't recommend to anyone.
SO SORRY IT TOOK ME SO LONG TO GIVE YOU MY "THANKS!" MY CARPETS ARE NICE AND CLEAN AND SOFT. WILL I DO IT AGAIN? YOU BET I WILL!