ZEROREZ of Minnesota
5310 W 23rd St #100
St. Louis Park
MN 55416
United States

Client Testimonials

Report a concern   July 6, 2020 — Rated 9 out of 10 by M.C. ZEROREZ of Minnesota
What do you like about our products and services?

Your man did a wonderful job. Where I was disappointed & surprised, is I called and made appointment. I was quoted 3 room special, I have 3 rooms. I was not asked about square foootage, if I had been I would of given it. When your cleaner came he up charged me from 3 rooms based on square footage and said he had to charge me for 5 rooms. I accepted because I had a sump pump failure, I had dealt with service master, man to fix/ clean up after Service Master and the last step to getting my basement back in order was you guys. So I paid the new increased fare, but I do believe it should have been quoted up front. This has all been very costly I had called several carpet cleaners, your price was good and I have used Zero in the past so I know quality of work. Just disappointed in UP charge / felt shady.

Report a concern   July 6, 2020 — Rated 10 out of 10 by S.H. ZEROREZ of Minnesota
What do you like about our products and services?

I like the ease of scheduling, the warranty on the work, and the "clean" cleaning process.

It was odd that Zerorez sent two different trucks/techs out as separate appointments to clean each unit of my duplex when it was scheduled as a back-to-back job.

Report a concern   July 6, 2020 — Rated 9 out of 10 by M.S. ZEROREZ of Minnesota
What do you like about our products and services?

Friendly!!

Report a concern   July 6, 2020 — Rated 10 out of 10 by LeAnn Smith ZEROREZ of Minnesota
What do you like about our products and services?

I was very impressed with the service I received from Damon. He was extremely professional and very knowledgeable of your company and your products. I will use Zerorez again as the need arises and would have him come to my home again.
I have been in the customer service industry for 40+ years and I have high expectations. Damon met and exceeded my expectations.
I hope my comments will be forwarded to Damon as I believe it is important to pass along the positive feedback. Most often, people hear negative feedback when they should hear the positive. It creates a desire to continue to do their job well.

Report a concern   July 6, 2020 — Rated 10 out of 10 by R.L.B. ZEROREZ of Minnesota
What do you like about our products and services?

Your team did an amazing job of understanding our concerns. They worked very hard to take mechanical grease stains out of our carpets and were successful. They explained what they were going to do and talked us through additional services that they thought would lead to a better result before they started. All around job well done.

Report a concern   July 6, 2020 — Rated 10 out of 10 by B.M. ZEROREZ of Minnesota
What do you like about our products and services?

Arrived on time. Clear explanation of services.
Did a fabulous cleaning job.

Report a concern   July 6, 2020 — Rated 10 out of 10 by P.K. ZEROREZ of Minnesota
What do you like about our products and services?

Fast and efficient. On time. Very accommodating.

Report a concern   July 6, 2020 — Rated 10 out of 10 by Sue Bonthius ZEROREZ of Minnesota
What do you like about our products and services?

Such friendly people who came to our home. We needed a little extra work on a couple of bad stains. Came right out and worked very hard to make it better. Did a fine job, looks great. Thanks so much.

Report a concern   July 5, 2020 — Rated 9 out of 10 by L.M. ZEROREZ of Minnesota
What do you like about our products and services?

Quick and effective service.

Report a concern   July 5, 2020 — Rated 10 out of 10 by M.S. ZEROREZ of Minnesota
What do you like about our products and services?

Our clean carpet afterwards!

Report a concern   July 5, 2020 — Rated 10 out of 10 by J.W. ZEROREZ of Minnesota
What do you like about our products and services?

The scent is fresh, and does not stay, Reginald was delightful, very polite and a hard worker, did a very nice job.
I would recommend Zeroez to my friends.

Report a concern   July 5, 2020 — Rated 10 out of 10 by Elizabeth Nelson ZEROREZ of Minnesota
What do you like about our products and services?

Great service!

Report a concern   July 5, 2020 — Rated 10 out of 10 by K.M. ZEROREZ of Minnesota
What do you like about our products and services?

The technician was friendly and efficient. He did a great job!

Report a concern   July 5, 2020 — Rated 10 out of 10 by M.J.C. ZEROREZ of Minnesota
What do you like about our products and services?

They do a great job, and I especially like it that they don't leave the carpets as wet as other companies. It's nice to be able to walk on them after just a few hours.

Report a concern   July 5, 2020 — Rated 10 out of 10 by C.B. ZEROREZ of Minnesota
What do you like about our products and services?

Techs are always friendly and knowledgable

Report a concern   July 4, 2020 — Rated 10 out of 10 by M.O. ZEROREZ of Minnesota
What do you like about our products and services?

I did text you to say Nate was very pleasant & hardworking. The results were great. The sofa looked like new as did the apartment carpet.
The heavily used long stair carpet to the apt .
looked very fresh as did the bathroom tile & kitchen linoleum I was truly impressed with the product & the service.
Thank you, Name removed.

Report a concern   July 4, 2020 — Rated 10 out of 10 by M.M. ZEROREZ of Minnesota
What do you like about our products and services?

The whole service was great. My carpet looks brand new

Report a concern   July 4, 2020 — Rated 10 out of 10 by Ali Salemohamed ZEROREZ of Minnesota
What do you like about our products and services?

Professional, friendly staff and very prompt

Report a concern   July 4, 2020 — Rated 10 out of 10 by Soniya Hirachan ZEROREZ of Minnesota
What do you like about our products and services?

Punctual. Did a great job on my house. Nice, friendly guys! Would definitely recommend them to others.

Report a concern   July 4, 2020 — Rated 10 out of 10 by Wendy Baldinger ZEROREZ of Minnesota
What do you like about our products and services?

Loved how clean our tile and carpet were after they came. Very professional and efficient.

Report a concern   July 4, 2020 — Rated 10 out of 10 by Leora McFarthing ZEROREZ of Minnesota
What do you like about our products and services?

Professional, knowledgeable and friendly Technician who clearly explained my options and answered all of my questions. Excellent cleaning of an older, dirty carpet & stairs, the carpet dryed in 24 hours.

Report a concern   July 4, 2020 — Rated 10 out of 10 by B.J.D. ZEROREZ of Minnesota
What do you like about our products and services?

Very professional service very informative and friendly, and my house feels very clean and not smelly of chemicals.

Report a concern   July 4, 2020 — Rated 10 out of 10 by Mark Elvester ZEROREZ of Minnesota
What do you like about our products and services?

The technician cleaned the carpet I was amazed at the spots he was able to get out. The carpet looks great and the house smells good.

Report a concern   July 4, 2020 — Rated 10 out of 10 by J.B. ZEROREZ of Minnesota
What do you like about our products and services?

Quick friendly service. The work looks great. The technician was helpful, informative and efficient.

Report a concern   July 4, 2020 — Rated 10 out of 10 by M.M. ZEROREZ of Minnesota
What do you like about our products and services?

The guys did an amazing job! My carpet looks fabulous. I will not consider using anyone else for carpet cleaning in the future!

Report a concern   July 4, 2020 — Rated 10 out of 10 by R.R.O. ZEROREZ of Minnesota
What do you like about our products and services?

Carpet feels soft after the cleaning and there is no offensive odor while it dries.

The techs were great at their work and paid attention to my dog’s favorite spot.

Report a concern   July 4, 2020 — Rated 10 out of 10 by J.S. ZEROREZ of Minnesota
What do you like about our products and services?

Promptness and swiftness. Courtesy!

Report a concern   July 4, 2020 — Rated 10 out of 10 by B.B. ZEROREZ of Minnesota
What do you like about our products and services?

Good service and quality

Report a concern   July 4, 2020 — Rated 10 out of 10 by Melissa Kestner ZEROREZ of Minnesota
What do you like about our products and services?

Amazing technicians! Thank you for sending two professional, skilled and thoughtful technicians. We are thrilled with the service .

Report a concern   July 4, 2020 — Rated 10 out of 10 by S.M. ZEROREZ of Minnesota
What do you like about our products and services?

Pleasant workers - good work - reasonable prices.


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