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Client Testimonials
Great work
Every staff member I've spoken with or met has been well informed, respectful, and personable.
Plus, the service has been great.
Keith was here when he said he would be. He did a great job cleaning my carpets
Richie was fantastic! Super professional, personable, prompt, and polite. I appreciated his expert insight about dry-time and attentional to details. I would 10/10 recommend him!
I have two suggestions for ZeroRez as a whole: First, add some kind of "see through" component to the cleaning mechanism so that customers and staff can see the "yuck" being cleaned out. I would have found that quite satisfying and persuasive about ordering future cleanings, and I suspect it would also motivate staff. Second, improve the "suction" so that carpets aren't quite as wet when staff is finished. It did dry in the 12 hours Richie had predicted, but it was wetter-than-anticipated during that time.
Overall, I'm very happy!
The service was excellent. People were very professional when requesting service, pick up and delivery. We will definitely us and encourage their service again. Thank you!
Zerorez did a very nice job. The carpets look great. They were quick in redoing one of the rooms that had an odd stain. Thanks!
Very accommodating and responsive, and do a good job!
Professional, friendly, communicative, prompt.
Good communication, friendly technician and quick
Your products are environmentally safe no residue and the carpet looks like new.
We had an excellent service provider in Kieran at Zerorez. Our carpets are amazingly clean, and there was no residue or smell. We had a few spots appear several days later and he came back and took care of those. I highly recommend them.
Carpet looks like new again
Great service!
Employee was imformative, friendly, came when they told us time, super pleased on the carpets that were cleaned
Mike was terrific! Very nice, very fast! I will call him again!
On time and amazing results
Zerorez does a Great Job! Their employees are knowledgeable and come prepared. They make it very clear up front if there are certain carpet stains that they probably won't be able to get out-so No Surprises. Plus if their is an upgrade in pricing for whatever reason, one is told before the project begins Yes, I would use them again and I would recommend them to others.
Great technician
Very helpful
The rep did a magnificent job at our home. He explained everything to me. When I need another cleaning l hope you’ll send out Adam to do the job.
Clean, fast and professional
Very professional.
Your employee did a great job and was very friendly and imformative.
Great service and also carpet cleaning was done perfectly.
Friendly service, Keith was wonderful ! Great cleaning.
They do not move furniture.
Tech was on time --called 30 minutes ahead. Polite, cleaned up after, did a good job
Great technician who really cares about his job.
Richard, who cleaned our carpets, did a great job! He was very attentive to both me and my husband throughout his time at our house. We are pleased with the result of the product, as well. At first, while Richard was cleaning, there was a light and pleasant smell of the cleansing product, yet it quickly dissipated. The humidity was low that summer day, so with the windows open and fans on the carpets, they dried well within the 24 hours after service. We are thankful for your good service and would call you back again in the future.
I like the fact that you offer multiple services.
Great job and very personal.