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Client Testimonials
How clean the carpet is afterwards and the friendly staff.
Carpet looks new! Is so nice and soft now!
they did everything and more. very happy with the outcome.
The people on the phone were very nice and helpful when I was trying to decide of I should do all of my carpet (downstairs and up) or just the main living area. The man who cleaned the carpets was friendly and did a great job of explaining the process.
The communication from Zerorez was second to none. I have never experienced that high a level of good customer service from a carpet cleaning company. The process was explained from start to finish and an estimate was given over the phone. The follow-up e-mails and calls helped tremendously.
The only thing better than the communication was the technician. Rob S. was professional, dedicated and cared about getting my carpet really clean. He explained everything he was going to do and spent 2 hours cleaning. He went over trouble spots several times and took the time needed to get the job done correctly.
No other company has ever gotten the carpet so clean or spent that much time to do the job right. I was very impressed and will use Zerorez again.
great product, service & value
No chemicals and was dry almost right away.
Our carpet looked like new & there was no "crunchiness" left behind! We were pleased with
the service.
Professional service and results. Our carpets look great!
The service was impeccable! The outcome was just as good. We will absolutely refer our friends to you, and call on you again! Thank you!
On time, couteous and extremely careful technician. Your special offers are presented sort of hokey, especially the spray mixture that I bought, but what the heck, the finished product is great. I have used you for my entire house now and will use you again.
Carpets look great and technician was polite, very knowledgeable, and efficient. Will definitely use Zerorez again and hopefully get the same young man again.
carpets looks great
Excellent service!
Courteous technician and fast service. The carpet looks great!
The carpet looks like new and I'm confident it's safe and clean for my new baby to crawl on.
I love that there are no harsh chemicals. I know that it is safe for my toddler and baby to crawl and play on the floor after you have cleaned. I don't have to worry about them coming in contact with any harmful chemicals.
The Technician was excellent and friendly and went the extra mile when cleaning the carpet. Lucky to have a team member like Joshowa
My carpet was throughly cleaned. A spot which was in the carpet and not removed by two other carpet cleaners disappeared. The dirt of our traffic patterns was removed and the wear to the carpet (12 years old) made less notable.
The technician was very helpful and courteous
Our carpets look great. the tech was on time and very friendly and answered all my questions. we will definitely call them again.
The fact that there is no soap residue. It comes very clean. I love the smell.
I loved our technician Chris and what a great job he did for us.
Isaac was very professional and thorough with the cleaning. I think you should offer a repeat business package of some sort and place customers on a rotation of their choice...like once every 18 months. Thanks for the great service!
The technician that came to clean our carpets was fabulous! He explained everything thoroughly and did a great job cleaning our carpets! They look great! Thank you!!
The Tech that came to our home was very knowledgable and did such a great job! I can't believe how clean the carpet feels and looks.
The technician had a thorough knowledge of the product, was courteous and friendly. A true professional.
The cleaning was the best we have had done. I appreciated the lack of soap.
fast response to request for service; cheerful professionals; excellent carpet cleaning; fast response and resolution of a problem
1) Communication - when the team was coming, what they were doing while in our house, what services were included and those that would cost extra. Top notch!
2) Courtesy - the team was friendly, answered questions completely, and checked on several occassions during the visit if their was any other questions or concerns
3) Thouroughness - never before have I observed anyone sniff a carpet for cat urine! He spotted it, treated it and even removed a stain that had been present since the prior cleaning by another service.
4) Respect for our home and contents - the team wore their shoe protectors at all times, cleaned up thoroughly and was very carefull moving furniture and other of our belongings.
I was very happy with the end result and Erik was very professional. He was friendly and wanted to be sure he did everything he could to get the results we were looking for.