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Client Testimonials
Great, all natural products; great, professional service
I liked the walk thru with estimate ahead. I also liked the Great service given. Gave realistic expectations of what they could or couldn't do.
Dave did a good job, especially explainig the process and the stain gaurd protection
Carpets look great!
Good cleaning results with friendly, hard-working professional technicians
Price,good tecs,and good service
Timely arrival, well-mannered technician, explained everything well, and clean carpet!!!
the carpet was really clean when you were done. In fact, we figure we can postpone replacing the LR and DR carpet because it looked so good.
No chemicals, no stiff carpet, great staff
I had my doubts on this empowered water, but I saw it in action and I'm walking on my stain free carpet because of it.
The person who came out to clean the carpets this time got out stains that the previous person could not get out.
steve roslien was a great technician, he did a great job and explained the process very well. vert professional
Excellent service and products-Jaime & Bill were great!
Robert was extremely knowledgeable about the Zerorez products and customized the carpet cleaning services to best fit our home's needs. He was on time, very accomodating, informative, friendly, and made every effort to ensure we were happy with how things turned out. We had gone with another carpet cleaning company previously but he told us a lot of soil/pet stain problems stemmed from the chemicals and detergent they had used. We will never use another carpet cleaning service after experiencing Zerorez. Thanks!
Carpets look great and no soapy residue. Thanks.
Great service, did a great job cleaning.
Every thing
Our technician Steve was great!
It was quick and it cleaned.
Cris was friendly and informative, but I was shocked at the price. $372.00 was more then we expected, and not all the stains came out. It took several days to dry, and the heavy soiled spots still feel sticky. I will need to call and make another appointment for some areas to be re-done, but over all we where satisfied. Maybe a reduction could be made for the biohazard $60.00 was what cost us the most.
I like that there were no chemicals used and that the carpet was not overly wet. It also dried very quickly. I don't need to worry about my dogs reacting to something new in the carpet. In addition, my one dog who was constantly licking the carpet prior to the cleaning, is no longer licking the carpet. It would appear that anything that was in the carpets before, ate now gone. I got great explanations as the process was being done and everything lived up to my expectations. I can't believe how quickly it was actually done. I will definitely use them again the next time I need my carpets cleaned!
Prompt scheduling and service. Worked within our requirements. Carpets came out beautiful.
great service
Seemed to take stains out of our carpet. Only request would be to ensure the vehicle is not parked near the grass. The exhaust killed our grass. Really not a big deal for us, but others could be upset by it. Thanks.
I was given a window of time when I scheduled the appt and then a more approximate time the day of the appt. My carpets are 21 years old and I was surprised how nice they look - certainly now new, but definitely improved; better than any other carpet service I have used.
Everything from the scheduling to the actual work. But if your desire is to please me and not use me to drum up more business, why not just call me and say, "How was it?" That's personal and shows you care far more than a meaningless survey like this. And, I might be inclined to check the box below.
Use only water and your technitions are very pleasant and thorough...!!
We will use your service again and have recommended zerorez to other friends and neighbors. We always appreciate the service techs and their level of professionalism, pleasant personality and clear interest in providing quality service to me, the customer. We feel quite fortunate that the techs were respectful of our home and our personal belongings. They displayed an interest in making sure both my spouse and I were very pleased with the results of our furniture cleaning and also our carpet. Thanks so much - S. Everson
The two men who cleaned our carpets were able to remove stains that were there before we moved in, two other carpet cleaning companies couldn't get them out and you did it!! Now we don't have to replace our carpet! Thanks to your awesome products!!!!! We will use you forever!!!! Thanks!!!
great job! carpets are cleaner than I anticipated.