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Client Testimonials
Your tech was very knowledgeable and professionals. He went beyond what I expected.
Service was very thorough and wanted me to check the work to see if I was happy. Seemed very knowledgeable
All I spoke to were very friendly, prompt, and professional.
Very good customer service at the job site.
the product and your professional service techs
Friendly and knowledgeable staff.
You do what you say you will do. You are fair and offer an excellent product at a reasonable price.
No chemicals and smell afterwards.
The guy that came was very friendly and did a nice job. A carpet store recommended Zerorez because they said your company is one of only a few that actually clean carpets well.
No perfume like smell to the carpet cleaning process.
My 10 year old carpets look like new. I had them cleaned a few years ago and they were crusty and didn't look like anything had happened.
Prompt, efficient and friendly service
No odor. Professional service person.
Even though our carpets were extremely dirty, they looked like new when you were done with them.
The fresh smell "non chemical" smell of the product and the accomodating technicians.
Prompt, quick, professional technician. Carpets are clean.
The service we received yesterday was absolutely excellent. Everything including the professionalism to the cleaning of the carpet to the cleanup. Quincy did just great.
I also like your cleaning product. It works wonderfully on my white grout.
Cater to pet owners.
Did an excellent job getting cat urine out. Also we have used you for regular carpet cleaning for years & have been very satisfied.
Cleans without sticky soaps.
Good employees that explain things and then get things done.
I broke a bottle of red wine on cream-colored carpet and Steven (I think his name was Steven) worked at it until it was almost invisible.
The technician was friendly and knowledgeable. He explained all the steps in the process. He worked very efficiently and did an excellent job. Our carpets look like new.
Reliable, quality service along with pleasant and knowledgable staff.
the service technicians are freindly
Professionalism
Professional courteous service
Each time a very courteous, good PR skills, explained the system, told about fiber protection without being really "pushy". Tyler that was out on Tuesday met all these points listed. He also was a good listener when I asked questions and always answered to my expectations.
One item that the Zerorez could do: I didn't think to ask some of these concerns. With fiber protection, we were told to not vacuum for 3 days. Our furniture is all moved out of two rooms-could we move the furniture back on when carpet is now dry or is it important to vacuum the floor after the 3 days and before we move any furniture back? I called your phone number but did not get a direct answer. I understand there could be variances due to carpet but I thought he looked up my account but thought their would be some info there or someone would have called me back. This is not the fault of Tyler who was out here. Thanks.
No residue and afterwards it's safe for my kids to play on
Good for the environment
Our carpet looks great - such an improvement!
Mike was very helpful