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Client Testimonials
I like that there is no soap residue left behind
The technician was very polite and conscientious. He explained the process, encouraged me to check his work and cautioned me to be aware of cords and slippery areas. He worked hard to remove some spots and overall the carpet looks great
no residue, dried fast. Stephanie was very sweet and friendly
Safe natural product
Green clean
Polite, professional service people. Great cleaning.
Great service guy
Eric called to give us a window, just as I was told would occur. He was on time. Kind. Honest. VERY thorough. The work performed was stellar. Our floors look better than they have in YEARS! Eric was sure to keep me informed during the process. One HUGE factor in my 10 above was the fact that the service was as was quoted (and Eric even worked everything out in our favor) and that there was ZERO high pressured sales and upselling associated with the visit. (FYI - had this occurred we would never refer.)
We did purchase some protectant, but I was not pressured to do so in the least. I was educated on the process and made the decision that was best for us. Kudos to Eric on his presentation, workmanship, attention to detail and customer service. I would not only recommend Zerorez at this point (still waiting for carpets to dry), but I would recommend Erica as well.
no residue
Service tech was friendly and knowledgeable. Result was great.
They didn't jack up the price after they got here; they were careful of my walls; they took care not to track in any dirt from outside; they were friendly and efficient.
We had a great experience. The Zerorez person was professional and knowledgeable. Our carpet look great!!
Professional service man. Rid of several spots. Fast drying. Good job.
Very courteous and professional staff. Very respectful of your home. Always explain what they're going to do and why. Always ask if we have any questions or if we are satisfied . We had two services done on the same day. first was ductwork and furnace cleaning. The only negative thing I can say is that he didn't use a barrier to close off the front door so cold air coming into the house was a bit of an issue. The gentleman Jordan who came to do the carpet cleaning later in the day did use this plastic blue barrier to cover the front door and it helped a lot with cold air not coming in. My only suggestion would be that the person who cleans The furnace and ductwork should do the same. Otherwise we were extremely pleased with their service
Our rug looks AWESOME. It's cleaner than I've ever seen it.
No additives, professional technicians
Zerorez works wonders on carpets and the employees are always so pleasant.
That it's detergent-free and safe for pets.
THE WORKERS ANSWERED ALL QUESTIONS AND VERY KNOWLEDGEABLE OF THEIR JOBS. VERY POLITE.
The promptness of appointment. Friendly, efficient service
Easy to schedule service. Technicians are very professional and able to explain in English what they are doing. The spot problem I had is gone. Thanks.
No soap and nice fresh smell
The guys where vary nice and polite.
Great customer service, dry time is fast and carpets look great
Have always been very satisfied with the results!
Quality of work; professionalism of the workers who come to my home
No harsh chemicals are used and the carpets dry quickly.
Prompt and efficient.
No soap to attract more dirt to the carpeting. I also was very impressed with how they protected my furniture and corners of rooms with guards. Very impressive!
Professionalism, explain everything. Offer to do my Sofa when they were here because I was planning on having that done but I would have to take another day off work, now I don't.
Carpet looks great! Sofa feels so clean. Carpet 13 yrs old but only me here. Sofa over20 yrs but only me and my mom sat on it. New to my mom, she gave to me in 99. Looks brand new I think. Dave and Kaylee were great, answered all my questions. Thank you.