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Client Testimonials
I like the products you use for carpet cleaning & the staff is friendly & knowledgeable.
The rugs came back looking terrific. The colors were vibrant. The guys were polite and professional.
Ryan was my technician for the job. He did great answering my questions about how the empowered water works. Also took the time to make sure the job was done right. It looks great and feels clean!
Few chemicals, daily discount, low sales pressure, nice workers, personable, respectful of my home. I wish I had something funny to say, but I can't think of anything right now. Nice job. Will recommend and use again.
A job well done
Stains come out or are lightened up with the products you use.
Also, Stephanie was friendly and easy to work with. She takes pride in her work!! Thank you again Stephanie!
your tech Les did a great job ;his personable interaction and his experience in this business were very much appreciated. We will use your company again in the spring at our cabin and also at our neighbor's home.We will request that Les do the work.
The crew communicated well, were professional, productive and did a very good job.
Tech was very knowledgable, conscientious, and thorough. Made me feel confident that he would do a great job and he did! My carpets look great and he talked to me about the protection treatment and I'm so glad I went with it. He did amazing on my stairs and the house doesn't smell like chemicals.
Really happy with my service.
I like your people
Forgot I had a appointment scheduled at the same time as zerorez was coming, called to change the day and they did some checking and was able to move my appointment up 2 hours to accommodate me. Awesome customer service and tech was friendly and responsive to my questions and requests.
I am in a crunch to get my mother's home on your market. I am so impressed how hard Zerorez worked to get me scheduled with very little notice.
Also their technician was professional, well educated in the process, their product and equipment, and a critical thinker in how to maneuver around a tightly spaced, 3rd floor condo. He was intelligent and respectful. Upon first coming into the home he assessed the situation with the carpet condition making certain to use/do only what was necessary and not charge me for what was not needed.
Thank you for having such high quality people and service.
The customer service was great. They called me on the way out and when they were done. The carpet didn't come out as amazing as I was hoping, but the carpet was very old and has never been chemically maintained through the years, but for now it looks much better. It will probably have to be replaced soon. Thanks for the great service
Polite and prompt service. Thanks
Wes was so friendly and so willing to explain the company and the services when I asked. You could also tell that he cared about the quality of work he did and that he believed in the product. And, when he tested our vents, I couldn't believe how much gunk he pulled out!!!
The technician that we had was great! And he did a wonderful job!!
My carpets look amazing! They got out stains I did think could come out. The 2 employee's of ZEROREZ were very professional, yet friendly and worked vey hard.
Friendly,quick and fast
The staff were friendly, happy, and interactive, and informative but not pushy. Also, my worn, abused carpet looks pretty good! And the cost is fair and reasonable. I will use Zerorez again!
Like the fact that you don't use chemicals for the final cleaning. I like that you're techs have been on time every time we've used your service.
If you could modify your service to give me a 3-4 hour window of when the tech would be at my house on the day I make the appointment (rather than waiting until a day or two before), I would give a 10 to the question above.
The fact that the cleaners are nontoxic.
I love how obliging Cody Wagner is. Checks with me after each room to see if I'm happy with the results!Good job.
Quick quality
Clean, timely & professional.
The last 2 times the tech's were wonderful and got the carpet really clean.
Thank Ryan and Chris for their hard work.
Very friendly employees and my carpet always feels clean and soft when finished. I also appreciate that when I had someone come out to look at a problem pet area, he was honest and told me that it would not be cost effective to have them treat the area. I'm thinking that most other companies would have just charged me to do it and hope for the best. I started using Zerorez a few years ago, and will never go back to "traditional" carpet cleaners!
Explaining the cleaning process-knowing the exact amount I would pay for services before
cleaning.
Very friendly and professional service technician. We are very satisfied with the job.
Ease of scheduling, professionalism in home and results.
The cleaning product does a great job and providing your cleaning service seven days a week to fit our schedules instead of having to adjust our schedules around your availability.