ZEROREZ of Minnesota
5320 West 23rd Street Suite 100
St. Louis Park
MN 55416
United States

Client Testimonials

Report a concern   July 25, 2011 — Rated 10 out of 10 by J.T. ZEROREZ of Minnesota
What do you like about our products and services?

The carpets nearly as good as new! Nice job!

Report a concern   July 25, 2011 — Rated 9 out of 10 by B.K. ZEROREZ of Minnesota
What do you like about our products and services?

eco-friendly, good customer service, solid results

Report a concern   July 25, 2011 — Rated 10 out of 10 by K.R. ZEROREZ of Minnesota
What do you like about our products and services?

Environmental friendly. No "deposit" of soap.

Report a concern   July 25, 2011 — Rated 10 out of 10 by D.R.B.I.G. ZEROREZ of Minnesota
What do you like about our products and services?

Friendly service, carpets look great.

Report a concern   July 25, 2011 — Rated 10 out of 10 by T.N. ZEROREZ of Minnesota
What do you like about our products and services?

dennis the tech was really good

Report a concern   July 25, 2011 — Rated 9 out of 10 by K.M. ZEROREZ of Minnesota
What do you like about our products and services?

I was not "nickled and dimed" to death when the employee arrived on site. And, they did a good job of removing "oil" from the carpet from our two big black lab dogs throughout the house.

Report a concern   July 25, 2011 — Rated 9 out of 10 by J.R. ZEROREZ of Minnesota
What do you like about our products and services?

I really liked the fact that Zerorez used protective cones around our wordwork. Also the fact that we walked around the rooms together so I could point out stains or areas of concern.

One concern I have is that what I was quoted over the phone with the 3 room special (from the radio) ended up to be $300.00. I think what the sales people versus the actual cleaning people charge are two different things. I would recommend Zerorez but I strongly caution people to have you come out and quote first. Of my co-workers 3 others had this same experience. I would venture to guess you'll get this "bait and switch" reputation.

Report a concern   July 25, 2011 — Rated 9 out of 10 by J.R. ZEROREZ of Minnesota
What do you like about our products and services?

I like the fact that Zerorez doesn't use chemicals while cleaning the carpet. This is important to me with the fact that I have multiple pets.
My overall experience with Zerorez was great. Aaron, my tech, was very professional and very easy to work with. He gave me all of the information that I needed, and continually asked if I had questions. He was very easy to interact with.
Part of the reason that I was having my carpets cleaned was due to having a sick cat for the past 3 years. My cat was 20 years old, sick and I recently had to put her to sleep. Aaron took this into consideration and gave me a discount on the pet treatment for my carpet. This was above and beyond what I was expecting. Thank you very much. This meant a lot to me.
The service Aaron provided on the carpet was awesome. It feels I have new carpets again because they are fluffy and soft again. He was not able to get all of the stains out, especially since some of them were really bad, but I didn't expect that they would all come out. He lightened them tremendously, so all is great!
I expect that I will use Zerorez again in the future and would highly recommend to family and friends.
Thank you! :)

Report a concern   July 25, 2011 — Rated 10 out of 10 by B.C.S. ZEROREZ of Minnesota
What do you like about our products and services?

clean and no odor and the nap is soft and up.

Report a concern   July 25, 2011 — Rated 10 out of 10 by D.Z.D.O. ZEROREZ of Minnesota
What do you like about our products and services?

i cannot believe how quick they were to respond to our " emergency"!!!!!!!!!

it took the grease out completetly!

Report a concern   July 25, 2011 — Rated 9 out of 10 by C.S. ZEROREZ of Minnesota
What do you like about our products and services?

No chemicals, after the carpet dried it was great. The guys who came were very good. I liked that I was shown what they were doing mid way through.

Report a concern   July 25, 2011 — Rated 10 out of 10 by C.A. ZEROREZ of Minnesota
What do you like about our products and services?

Easy to schedule and appears to have cleaned well.

Report a concern   July 25, 2011 — Rated 10 out of 10 by C.B. ZEROREZ of Minnesota
What do you like about our products and services?

enviromentally frie dly--fresh

Report a concern   July 25, 2011 — Rated 10 out of 10 by J.B. ZEROREZ of Minnesota
What do you like about our products and services?

They guys were friendly, professional and very knowledgeable of the products. I liked the way they explained how they would attempt to remove stains and what they would use to clean my carpets. They did an AWESOME job! Some of the toughest pet stains came out! My house smells GREAT...CLEAN...and FRESH once again!

Report a concern   July 25, 2011 — Rated 10 out of 10 by B.E. ZEROREZ of Minnesota
What do you like about our products and services?

Dave was terrific! He explained everything very thoroughly and went over pricing and procedures. The carpet looks great! The only complaint I have is that the carpet seemed too wet, and I probably should have requested the quick dry option.

Report a concern   July 25, 2011 — Rated 10 out of 10 by R.S. ZEROREZ of Minnesota
What do you like about our products and services?

They were clean nice smelling not sticky and just plain great. Thats again for the great job.

Report a concern   July 25, 2011 — Rated 9 out of 10 by P.W. ZEROREZ of Minnesota
What do you like about our products and services?

My carpets look great - took out some stains that I didn't think would come out.

Report a concern   July 25, 2011 — Rated 10 out of 10 by M.F. ZEROREZ of Minnesota
What do you like about our products and services?

Our house smelled so clean, and we were happy with how clean the carpets were.

Report a concern   July 25, 2011 — Rated 9 out of 10 by D.W. ZEROREZ of Minnesota
What do you like about our products and services?

The guys who came to my house (I think Josh and Erik?) were very professional and respectful. The carpets looked great and I loved the citrus scent.

Report a concern   July 25, 2011 — Rated 10 out of 10 by B.H. ZEROREZ of Minnesota
What do you like about our products and services?

Professionalism of your staff and product technology

Report a concern   July 24, 2011 — Rated 10 out of 10 by D.R. ZEROREZ of Minnesota
What do you like about our products and services?

The young man was prompt, thorough and pleasant. The citrus smell is nice and the carpets have never looked better. Thank you.

Report a concern   July 24, 2011 — Rated 9 out of 10 by A.K. ZEROREZ of Minnesota
What do you like about our products and services?

The guys were friendly and efficient. They told me upfront what to expect and what the outcome should be.

Report a concern   July 24, 2011 — Rated 10 out of 10 by M.K. ZEROREZ of Minnesota
What do you like about our products and services?

Friendly workers and the smell was fantastic!

Report a concern   July 24, 2011 — Rated 9 out of 10 by S.L. ZEROREZ of Minnesota
What do you like about our products and services?

Wasn't as "smelly" as other carpet cleaners. Service was fast, efficient. Service tech was friendly and professional.

Report a concern   July 23, 2011 — Rated 10 out of 10 by M.R. ZEROREZ of Minnesota
What do you like about our products and services?

Personable, polite, efficient staff did an excellent job.

Report a concern   July 23, 2011 — Rated 10 out of 10 by D.W. ZEROREZ of Minnesota
What do you like about our products and services?

The amazing clean carpet results.

Report a concern   July 22, 2011 — Rated 10 out of 10 by J.A.J. ZEROREZ of Minnesota
What do you like about our products and services?

prompt carpet looked great

Report a concern   July 22, 2011 — Rated 10 out of 10 by N.H. ZEROREZ of Minnesota
What do you like about our products and services?

The service was prompt & professional. I had a lot of pet stains which came out better than I expected. I like the products I purchased to clean any spills. They work well.

Report a concern   July 22, 2011 — Rated 9 out of 10 by S.S. ZEROREZ of Minnesota
What do you like about our products and services?

The cleaning Techs were very professional and we were pleased with the results.
The additional protectant fee which was offered at the end was not appreciated. That should be explained at time of booking.

Report a concern   July 22, 2011 — Rated 10 out of 10 by W.M. ZEROREZ of Minnesota
What do you like about our products and services?

Excellent results. Job done on last minute job!


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