- Phone: (651) 779-8888
- Visit Website
Client Testimonials
Great service! Was professional, polite and made some great suggestions while cleaning our upholstery!
Very knowledgable and professional
Quick, thorough job......Tech was very knowledgeable and friendly.
Excellent work, thorough, not hurried, willing to answer questions. I was very pleased with the end result. My vents, from where I could see, were clean. He was very thorough, pleasant and trustworthy. Thanks.
Great
Great service. Professional. The end product was awesome.
We have used Zerorez before and always were happy with service, technicians, and products used. Also like that they dispose of used water. Carpets dry quickly and always look much better and there is no chemical odor. Technician was very professional and interested in doing the best job possible.
Have had Zerorez before and was very happy with the job they did. Technician was sure to check for spots, etc. and made sure he did a good job getting carpets as clean as possible.
Chris did a great job. I am very happy with the job he did!
It appears that your products do the job which is great. The service has been spectacular. I have talked to Josh several times asking questions and working with our schedules. He was so very kind and pleasant. Today, Kong Lee cleaned our carpet and he too was a very pleasant young man. Kong did an awesome job and gave us some good hints on how to keep our carpets in good condition. It was a pleasure working with both of these boys. Two weeks ago Ryan and Matt cleaned my daughter's carpet, they too were great. I will have to say ZEROREZ has some very good employees that think very highly of the owner and the company. It appears to me you have some very happy employees and I find that to be very important in the business world of today. Keep up the good work!
Doesn't leave a residue that attracts dirt. Very knowledgeable and efficient service personnel.
I apologize for my slow response but I would still like to comment. I like the no soap residue and that services can be done outside of my work hours like evenings and weekends.
The most recent technician was the absolute best technician thet has cleaned my house. I would like to request her in the future. She was able to get my carpets cleaner than any other technicians that have bene here before.
Polite, hardworking, knowledgable technicians who really care about customer satisfaction with carpet and upholstery cleaning.
Jared was very professional, polite and did a great job.
Heilen was great.
Quick, friendly and did a great job!
Easy to schedule appointment, fast and friendly service, and best of all...very clean carpet! Thanks!
Easy and quick to book
Environmentally safe and friendly. The best cleaned carpet we have experienced in appearance.
Good product, quick friendly service.
Very thoroughly completed
Thourough job and great service!
Easy to coordinate. Good end result.
Chris Watson, the technician, was very knowledgeable, courteous, and did an awesome job cleaning my carpets. They look fantastic!
ON THE OTHER HAND, I am not at all happy with Dennis, the person that scheduled my cleaning time. I asked, if possible, to be the first person of the day, or at the very least, in the morning. He stated that it would probably work out depending on what other calls there were for that day. He also stated that technicians usually start out farthest away. I received a call two days before stating that my time frame for arrival was between 10am and 1pm. Again, considering my request, I'm thinking mid morning. I called at 11am to see what my time was looking like. I was told that the first cleaning of the day was running long and Chris should be along any time...by noon at the latest. (The customer service words, not mine.) I called at noon. Should be on his was shortly. I asked where Chris was coming from...LAKEVILLE. Clearly, I could have been his first call of the day. When I mentioned this to customer service they said that there was NO NOTATION made by Dennis on my work order. I understand that there are no guaranteed times but he didn't even bother to write down my possible request so that, again if possible, I could be scheduled first. Chris had a big job to do and was here until about 2:45pm. Needless to say, I'm a bit frustrated by the work order/scheduling and will think twice before calling your company again. Even though Chris did a wonderful job, the waiting and calling and delays just aren't worth the frustration.
First time user of ZEROREZ: Because I was a first user, Jordon Thomas took time to explain how ZEROREZ works, how they bill and what to expect in the cleaning process. He was very professional and answered all questions that I had. He cleaned 4 rooms, 2 stairways and landings and 1 walk-in closet.
He did and outstanding job. I highly recommend ZEROREZ.
Skilled, professional, competent technician (Toua Xiong), effective process, timely arrival, excellent explanations. Very satisfied.
The tech did a good job.
He said they were Eco-friendly
I thought the service man was very knowledgable and thorough.
Carpets turned out great. Pet friendly products. Very knowledgeable technition.