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Client Testimonials
I love the idea that there is no soap residue that remains in the carpet. From my experience in our other home, the soap residue only attracts more dirt. So, I was so happy to hear of your company! I also would like to say that the service person was so professional! We loved the fact that he protected every leg of furniture that may come in contact with the cleaning apparatus.
The only thing I
didn't like was I couldn't get the requested window for day of service. Otherwise, fine.
Work was done as described prior to arrival of technician, results were quite good. Technician was knowledgeable, helpful, and friendly.
The service technician, Alex, was outstanding! He was professional, kind, hard-working and informative.
Simon and his crew did a fabulous job.
I will recommend Zerorez to all of my real estate
clients.
They work well and do not contain harsh chemicals. But what really sold me on Zerorez was the level of customer service. Justin Harris went above and beyond to take care of a pretty severe red wine stain on a highly noticeable part of the carpeting in our home. And he was so friendly!!
Efficient, clean. Pleasant staff.
The great customer service I had from everyone. The guy that came out was very friendly and worked hard
It was great to see how clean the carpets got and chemical free!
The people sent out to do the cleaning are both personable and knowledgeable . They are informativevalso.. they recommend certain products and services but are not pushy. That is appreciated .
I love the ease of scheduling and the flexibility in times for service. The quality of the work is also great! Such friendly technicians as well.
The technician was very professional and as a great employee made us aware of other services you provide, ie: furnace cleaning, area rug cleaning etc. Great company asset.
Alex was a friendly and knowledgeable tech and it was nice to be shown the progress each step of the way and informed of additional services that enhance and look and prolong the life of my carpet.
Very professional and nice to work with
Thorough (as far as I could tell) and quick. The technician, Greg, was very nice and accommodating. I thought the price was high for my small townhouse though.
The air purifier. Hope it helps my allergies in the summer. The guys were very nice but not very neat ( furnace room covered in dirt Etc on floor) I would recommend you have them do some clean up afterwards as part of your service. One gentleman was not very careful while maneuvering with their rubber tube while cleaning the ducts and bringing in the ladder. I am glad we got it done however. Thank you
Friendly and professional staff. Responsive to special requests.
Arrive as promised, work done quickly and efficiently, happy employees on the phone and in person.
Cleans well.
Fine rug cleaning has been fantastic!
We have used other carpet cleaning companies in the past--and some did not do as good of a job as Zerorez. We have been using Zerorez consistently now due to quality of the cleaning.
The technician we had this time (Chris Watson) did a great job--and he was very professional and suggested or recommended many services or products. He wanted to make sure that we were aware of what might be available. He was friendly, upbeat, and did a quality cleaning job.
Did a good job and technicians were very nice.
My carpets are clean & smell great &
Your service person was very good &
Very friendly!
This guy was great! We had zerorez before and the carpet was crunchy and spotty so we weren't too sure on trying again. This guys was wonderful.
This company is extremely professional and cares about their customers! Any questions I had or concerns they were handled immediately. I will definitely use them again!
The Cleanliness and the fresh Orange odor when done.
Steve was punctual, well groomed in uniform with a pleasant demeanor. Services and recommendations explained and offered without a sense of pressure to buy. Overall great customer service. We also liked the fact that drying time was not long. I would try and keep the guy if I were you. It's hard to find quality people for customer service.
Shane not only did a great job cleaning our carpets, but was also very personable and helpful to work with! We were very pleased!
Cleaning is excellent. Would recommend to others.
The process was quick. What I did not like was that he did not get to my Mothers house until after 6:00, when we were told 3:00 - 6:00. An earlier appointment would have been better.