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Client Testimonials
Derek Taylor was our representative. We found him to be thorough, helpful, informative and very easy to discuss our project with. We would certainly consider using your company again.
Everything
Our carpet was filthy and they worked very hard to successfully get it clean. They were polite/professional.
Service was excellent. I called with last minute request and they found time within my window to come out and clean the carpet. The tech was so nice, great customer service and really knew his stuff. Both staff members very helpful will recommend and use service again.
Amazing - my carpet looked brand new and my rep was speedy, friendly and professional.
Jeremy was such a nice guy!
He took his time to explain Zerorezs new cleaning process and it did an even better job at cleaning than the other method!!!
Don't lose Jeremy, he is an excellent worker with a Great work ethic, and he really believes in the Zerorez company!
Derek was also a great help in setting me up with the appointments along with suggesting a few other areas that I over looked.
My only concern was it took 3 days for Zerorez to call me back after leaving two voice mails. By the time you called me back I had already call Derek and set up a time to meet. Thankfully I had his business card. If I didn't have his card I would have moved on to another carpet cleaning company and I would never consider Zerorez again even if you are the best in the business.
My carpet looks great and the guys were very nice and thorough.
Great customer service. Really kind service tech. Carpets turned out much better than expected!
I liked the fact the fact that you used different cleaning techniques based on the stains in the carpet!
Friendly, well informed and informative staff
fast and no chemical smell, done professionally and the tech is friendly.
I love it! I never thought my old "cream" colored carpets could look this good again! Derek was awesome, answering my questions and letting me watch him clean that dirt away! I live in the country, and three sides of my house are exposed to plowed fields every year, that creates a lot of dust and no matter how hard you try, it gets into your home and carpets. No problem for Zerorez or their employee! In a snap it was all clean! I even booked an appointment for my ductwork! What an awesome job and awesome company! I'm going to clean yearly, rather than wait, the price was reasonable enough to do it every year!
Thank You Derek at Zerorez!
Tech Glen Wogen did an excellent job and was very professional.
I LOVE LOVE LOVE the man who cleaned my carpets. He was very respectful of my description of my needs. He took the time needed and did an amazing job. I have really bad carpet due to fostering dogs. It ALWAYS comes clean if the cleaner listens to my directions. He saved me from having to buy new carpet for another year. I recommend Zerorez to everyone! I've never been disappointed.
Your employees are always extremely knowledgeable, and professional! It's always a pleasure to work with such polite courteous professionals, as such are all your service technicians such as Dustin who was in my home for over 3 hours the other day.
Dustin is a shining example of what a properly trained service professional should be! It was a true pleasure to have him working in my home, and would gladly have him back again! I couldn't be happier with the work that was performed!!!
Thank you ZEROREZ
First name removed L. Last name removed
Great customer service- my service rep was wonderful and I ended up buying everything! Which was worth the price.
The technician was friendly courteous and did a great job on my carpets!
Everything was very pleasant & organized! From the booking, reminder call with time window, to the call "day of" to let me know he was a half hour away...everyone was so professional and pleasant to talk with! The carpets look great!!
Professional, carpets look great, young man who came was very polite, very thorough, job well done.
The natural cleaners used, the knowledge of the technician to explain what he was doing and why.
Because we have allergic reactions to many chemical smells, we like the citrus smell, rather than a chemical smell. Once the carpet is cleaned, it just smells fresh and clean. The person cleaning our carpet with very polite, asked questions, and wanted to make sure that the job was done up to our expectations.
The technician called in advance to ensure appt still worked. He walked through everything explained it all. He asked if I would smell the carpet to know it still needed further treatment. I didn't feel like I was being sold something I didn't need!
Polite
I like the friendliness of the workers. They don't waste a lot of time and do a very good job. I have been very pleased every time I have had them here.
I had duct cleaning performed on house. Service tech was pleasant, respectful, and informative. Good work!
Empowered water, no chemicals, dries quickly.
It is all ways good
Friendly trustworthy service.
This was my first time using Zero-Rez. It was great. I loved the way they sealed my front door opening off only to allow the hoses to come in. I was keen on the green aspect of their process. I was pleasantly pleased how clean my 17 year white carpeting came out. The technician was very professional and more important respectful of my home. In addition, he had a pleasant attitude. Was also interested in him letting me know what other service you can provide like area carpets cleaning and repair. May use that in the future. Heard the ad on Wcco! I will definitely use them again.

Prompt and professional service, carpet came out clean.