Client Testimonials

I think the product works. I like the person who cleaned our carpet and appreciate her hard work. Good job!

I love that you use Ecco-friendly products to clean and that my home is left clean and in order when your technicians leave. My crew were very efficient and educational. I was very happy with how my carpets looked.

Robert was great- very kind and detail oriented!

Had a great experience! Our technician Alex was great and the carpets looked amazing.

Tech was friendly and informative, efficient and businesslike. I would ask for him again.

polite and efficient technician, prompt, nice job, thanks

Great service!

The carpet is very well cleaned considering the age of it. the technician was very friendly, informative and knew his job. If there were questions, he was able to answer them.

I've always found the young men that come to do the cleaning to be prompt, courteous and very professional. I like using Zerorez because it doesn't leave a detergent residue, and the result is always great.

you do a good job for a good price .

Explanation of services being provided and an estimate prior to starting the process.

Easy to schedule

Both of the individuals that came out did a great job. I was a little disappointed that I had to ask, along with some hesitation on their part, to also again go over the part of the top cushion that had previously been cleaned, but they ended up doing that. It would only take a couple minutes, so I was surprised at any hesitation period. As a business owner, it would be instinctual for me to go above and beyond. But they eventually did do that. And did a wonderful job.

They really did a great job, though. I would recommend Zerorez, and the two technicians, any time. They were very professional and curtious. Also, a wonderful job was done on our rug. My wife and I were taken aback at the quality cleaning that was performed.

My wife and I were initially hesitant about using Zerorez again, but this cleared up any issues. We are now discussing having our ducts cleaned. My only recommendation would be to address issues the customer might have that take extremely limited time and resources; it pays dividends with how a customer perceives the service and techs.

Very satisfied customers, and thank you again to the technicians.

Name removed & Name removed

I love that the carpet was cleaned with citrus and not soap! My capets look and smell so much better!!

I like the aftereffects: a clean, nice smelling, no crunchy rug. Friendly, on-time service people, good confirmation of appointments and careful and appreciative during the job.

Technician, Jeff, was wonderful! Great personality, very thorough, extremely knowledgeable. No harsh or strong smelling chemicals. The ease of scheduling an appointment, your all-around good reputation.

Carpets looked great smelled good and Robert was friendly and told me of all the services zerorez offered without the hard sell and pressure. The dog even liked him😀

Quite impressed with success on old stains, and detection of ones we hadn’t noticed. Very thorough and helpful but not pushy.

The product smelled good and wasn't overpowering. The rugs looks fantastic, and most importantly, the technician who cleaned our rugs was courteous and informed us of the process so eloquently.

Very professional and thorough technicians

My service technicians were pleasant, professional and clear about pricing. They offered additional services but did not do a pressure sale. The work they did was excellent and I would be happy to welcome them back into my home again.

Great job!

I was very impressed, and also Kyle our service guy was fabulous with all my questions!

Technician was very professional and thorough. Was able to remove most stains.

Always good customer service. Never been disappointed with the cleaning. Reasonable price.

James did a professional job as I expected from your company. This was my second experience with your firm and I came back to you with confidence knowing that I would get quality, performance and value. Mr James is a fine ambassador for Zerorez as was Mr Dewayne, his predecessor. You are fortunate to have these two individuals on your team!

Name removed
3925 Ranier Lane N
Plymouth

Alex did great! Came back and worked on the problem spot I had. Phone customer service was incredible! Floors looked better but definitely not the thing to do if you want carpets to look “brand new” again

They were on time and very professional. There was some confusion on billing and they were able to rectify the situation quickly ave fairly. I will be using them again.

The carpet looks great. I wouldn't call any other carpet cleaning company to provide this service in my home. Thank you.
First name removed Frank

Great customer service. The carpet turned out great!