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Client Testimonials
On time
Your carpet cleaning product does a good job, smells fresh. The service tech is very careful and considerate.
Care of my home (use of corner guards, door tarp/barrier), explained all the services that I was getting, and then touched on what all ZEROREZ offered, without being pushy on the sale.
The service tech that came out did a very thorough inspection of our HVAC system prior to cleaning. He found some asbestos insulation on the top of our furnace and let us know that we needed to have it professionally removed before he could clean our system. The asbestos was missed by the home inspector when we purchased our house and was also missed when we had our furnace installed 4 years ago. It was hard to believe that nobody noticed this prior to us calling Zerorez! We were very glad that the Zerorez service technician identified the asbestos problem when nobody else did!
We were able to get the asbestos removed properly by a recommendation that the Zerorez tech provided. Zerorez was able to come back out to clean our HVAC system the same day that the asbestos was removed. Our goal was to get the system cleaned before my wife had our new baby and we were running out of time. Sure enough, later that same day my wife went into labor.
We are so happy that this was all taken care of quickly and thoroughly before we brought our new baby home. Now our air is clean and healthy, especially since we opted for the Ultraviolet air cleaning system that Zerorez also installed.
We couldn't be happier with the way things went. We will definitely recommend Zerorez to our friends and family.
Thank you!
Great customer service. All of the stains are out of my carpet. They make the process easy. They aren't pushy trying to upsell other products.
scheduling
no soap or smell.
Easy to work with. All costs, services explained by technician.
Service met our expectations and the technician that came out was friendly and helpful!
The technician was prompt, very amiable, & explained everything well & did a great job cleaning!
Very nice hard working and knowledgeable
People
Very good service, the tech was very detailed.
I always love the professionalism every one of your service employees give when they enter my home. This is the first time I have had a female cleaner and was even more impressed. My carpets always look like brand new when Zerorez cleans them. Love love love Zerorez!
Friendly techs. Time punctual. Trustworthy
They work well. GREAT customer service.
Very professional service! James got out the stains on my 2 year old carpet and it looks like it's brand new again! I love that there were no smells associated with the cleaning as well.
I like the great customer service I have always received from zerorez. Also the wY my carpet looks and feels is wonderful. Odessa that did our carpet this time was very helpful and friendly.
The carpet always gets "new-looking" clean! The staff is always friendly and very helpful with ideas for maintaining the carpet.
Carpet looks great, friendly service guy, no chemical/ perfume odors.
They always do a great job on our carpets
I love the professionalism and helpfulness of the technicians. My carpet is so soft after being cleaned with Zerorez and my house smells so fresh...almost like the smell of rain.
The technnicians were so thoughtful and knowledgeable. My dog was very nervous about the noise and the guys were very careful with him..
Staff member that cleaned carpet was polite, efficient, very pleasant and extremely qualified. Beautiful job!
Because Zerorez always provides consistent high quality service in a prompt, helpful manner. I wouldn't use any other service.
Very informed and thorough staff
The professionalism of the serviceman.
Your technicians were fantastic and professional. I had the ducts cleaned in a home that we are remodeling. The previous owners had multiple animals and the ducts were covered in fur - YUCK! They removed an entire vacuum full of dirt, dust, and fur. They did a super job!
Thanks!
Nice technician and quality service
Clean not crunchy. Tech are well trained, polite,thorough. We can't afford the high prices often but Zerorez is all we call.
Great service, reasonable price, excellent technicians who are professional, courteous and knowledgable. You can tell that Zerorez is diligent in providing training.