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Client Testimonials
Great service provider.
Everyone was very professional and we were extremely pleased with our results! The carpets were also quite soft and they looked so much better! Thank you!! Alex did a great job with a couple of stained areas. We were all very impressed!
The Technician was prompt, professional and courteous! He had to go back to the shop to switch out the van, and for our inconvenience, he did a pet pretreatment for free! We really appreciate the "no chemical" aspect of the cleaning, which does a great job! We have used Zeroez for our carpets for years now and recently had them clean our vents. We highly recommend Zeroez!
On time, efficient, good value. Carpet looks great.
Everything
Very good job. Very pleasant employees. quick and easy.
knowledgeable and friendly technicians
Technician did great work. She was professional and answered all oif my questions.
I have a 27 year old carpet and after today's cleaning, it looks NEW! The technician was very friendly, and he took the time to remove all the stains. The carpet looks beautiful and I will definitely recommend ZEROREZ to all my family and friends.
Great service and responsiveness to my needs
The employee that came to clean my carpets was very knowledgeable about your products and how they are applied. He did a great job without pressure to add extra services. The carpet smells wonderful.
I am glad I decided to give you a second chance. The last time I used your services neither my mom nor I could breathe and were both coughing all night.
The one thing I would suggest is you give repeat customers some kind of incentive to return. I would have appreciated a 10% off this last time since I was not happy the time before.
Nice work and very proffesional
Quality of cleaning & easy to get an estirmate & make an appt.
Great customer service, friendly service person that came to our house, I appreciated the attention to detail during the carpet cleaning, and our carpets look and feel so refreshed now!
From first contact, I was impressed with the friendliness of the people I talked to, the complete information I was given, the "we'll make it happen" attitude of the representatives. The service was efficient, professional, the evidence of pride in a job well done was noticeable. The results speak for themselves.
I appreciate the prompt and efficient your technician provided. He did a very good job.
Carpets looked great when completed!
Very professional. Explained procedures thoroughly. Will gladly use again.
Very clean and professional
The first technician came out and basically did my whole house for $313. Did a very poor job and left quite a few surface stains and didn't follow protocol that I found out on the next visit. He had left water on my wood floors and also didn't put rugs down by door way that hose came through and he didn't put a curtain up, just kept my door ajar. Dustin Marver came out and fixed the issue with another person (forgot his name). Dustin did a great job. When he left, my carpet looked new and it still looks amazing. We built our house 14 years ago and this was the first time we had a carpet cleaning service out. We have used our Kirby carpet cleaner a few times prior to this. Our stairs were wet for over 48 hours the first time when Zerorez was out and when it was dry, it felt crunchy. We did not have this issue when Dustin came out. The carpet was dry by the same evening and no crunch residue left. I would use you guys again because you backed up your promise and fixed the problem. I will know what to look for next time. Thank you Dustin Marver!
I thought they did a really good job. I was a little disappointed they couldn't get the few paint drops out of the carpet, but they explained why and what would happen if they tried. I didn't want to ruin the carpet.
Thanks for excellent job l highly recommend for any body that i know
It was a great experience from the moment the person arrived and completed the cleaning. The only recommendation I would offer is allow people to request a morning or afternoon time frame for scheduling. I requested morning and first customer if possible and was scheduled for the end of the day.
Excellent service, quality results
They were very nice and went right to work. Did a good job.
We really liked your service rep Nathan and our carpets look great.
The gentleman who cleaned our carpets did a great job, he was very polite and personable. Thank you Zerorez.
The person who cleaned my carpet was excellent. He was very knowledgeable and explained everything he was doing. It was obvious that he takes pride in doing his job well. The cleaning exceeded my expectations.
Great service

Friendly, helpful, detail oriented