Client Testimonials

On time arrival. Good communication. Fast and efficient

professional, great service!

The team is fast and professional, and they did a good job.

Jack did a fantastic job? Prompt, professional and great to work with

Like everything about your products & services. Mandel did an excellent job on my carpets. I was convinced my carpets were not salvageable. Was prepared to tear them out and start over. They look great and smell great. I'm very pleased to find you all come out to Cannon Falls. Will be telling everyone i know about your service. Thank you all. You should promote Mandel to CEO of your company. Dennis O'Keefe

Flexibility, efficiency, products availability , punctuality, and time spent to complete and clean up after the job.

The young man performed the best he could to remove some long standing food dropping spots. He was courteous and worked hard to remove these spots. He also showed me the difference your product made on my carpet. He cleaned all the spaces we asked him to clean.

I was very impressed with this young man and how hard he tried to remove these spots.

Our tech was very good. Not so sure about the office people. Feels like some shady business was going on until my husband got home. Originally was quoted over the phone $269 for our basement and 3 bedrooms (small home, 1600 sq ft total) I was honest told them had 11 steps and looked like a little war zone due to two cats vomiting; had cleaned up but could still see the spots. Tech recommend level 1 biochemical clean, I agreed. Quote comes back at over $700!! Basement is now considered 2 rooms and steps are a room and the 3 bedrooms and the biochemical clean. He's trying to come up with other quotes and find coupons to lower the cost. Comes up with $500. Say no. Told him I could maybe do the $450 that i saw but you have to add the $269, which brought us to the over $700. My husband got home at that time and surprisingly he now has to step outside to make a phone call. He was only able to do the basement for $400. Very very disappointed in Zerorez. Gave a 9 because i'm not faulting the tech for the shenanigans. If I find out the tech played a part I will change my score.

Justin was knowledgeable and efficient. He gave great advice and connected me with a flooring replacement recommendation as well. Prior to him Trom was here and he did a great job as well. I would highly recommend Zerorez to anyone!

Kevin was awesome- he took the time to carefully and thoroughly clean each piece of furniture. I would highly recommend Kevin and zeroez!

Overall, Kevin did a great job.

However he needs to communicate more. For the second ‘room’ I would have shown him a different area, but he self-selected an area.

Also, in my bedroom, I only had 1 chair that needed moved to the left or right in order to shampoo under it. He did not move the chair, or shampoo under it.

A family member

Very fast and professional

Kieran was very professionals and friendly. He was very polite and listened to my needs. He took out a stain I couldn’t get out myself. Thanks for all your hard work. Sandy

The service was wonderful. Kieran called when he was 15 minutes away, he arrived on time, he was helpful, friendly, respectful of property, knowledgeable, and did a great job!

The technician went out of his way to explain the services and took great care of my home (ensured hoses were tied down, floors and corners protected). Carpets look great!

excellent - very nice man came and explained everything and answered all my questions. did a wonderful job. all the carpets look great!!!

Johnny was a great technician. He was knowledgeable and did a great job on our carpet. We love Zerorez.

Perez and Shane made a great team. They were professional and through in their work.

Super nice and considerate service. Quick. Arrived after calling. Whole home smells and feels cleaner.

Pet friendly/safe

Courteous and efficient. Thank you!

My technician, Justin, arrived in a timely manner. He was well versed in the products and services that Zerorez provides. Explained everything to me including wait times for some of the products to work on the carpet. He cleaned everything thoroughly and efficiently. He was very polite and easy to deal with. I will definitely use Zerorez in the future!

The young man was professional, efficient and the carpet looks good.

Quick response to scheduling, Knowledgeable technicians, Clean carpets

The product smells great. The carpet cleaners have all been courteous, professional, and punctual.

Fast, easy and on time. Very pleasant personnel.

How clean my carpets look and smell, and I like the kindness of all the people I’ve gotten through the years.

The service technician introduced himself by name when he entered my home and ask a few questions and if there were any areas that I was really concerned with I did point out a couple he said that he would do his best. I was very happy with the job and a job well done.

Good follow up. Good results. Reasonable prices