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based on 35216 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Workers were here on time and did a great job!!! Love my clean carpets!!
Great results great service great experience
Good reliable service.
We liked EVERYTHING about ZeroRez!!! They were courteous, communicative, met our every request, gave us a price we were happy with, came and worked ALL NIGHT LONG!!! and gave us the extra mile too! We will now use them exclusively and regularly for our 2200+' wool custom carpet and our 400 chairs!!
Clean products for my carpet, no harsh chemicals and friendly staff.
Your service man was on time and told me what he was going to do in my home. The carpet was old but it looks great after the cleaning.
Friendly technician, and aiming to please. My floor looked great after the cleaning process.
Your service technician was very friendly and professional'. The carpet looks GREAT!
Francisco did a great job!
Excellent quality, professional employees.
Francisco did a great job. Professional and friendly. Carpets look great however the dog pee is still a slight problem. I think it is really hard to get the smell out entirely.
Your service tech "Julio" came to our home in Mission Viejo.
It was the 2nd time he'd been there.
Julio did a perfect job. Just like the last time.
Your company has been cleaning carpets and cleaning rugs for us for the past 30 years and we
Thank you.
The techaian was very knowledgeable.
Jorge did a treatment to help either future stains
Great job, technician arrived as scheduled, everything looks beautiful.
Didnt mention all the "spots" left in bedroom arouns chair. Said it was like new. Saw this after carpet dried for inspection. Called ,eroez & tbey were very nice & will come again to correct. Also carpet so.ewhar "crunchy" what do they use to create this. Last company i had left carpet very soft. Probably used distilled water. Big difference also in price thpugh.
They did a great job
awesome that u use alkaline water
Jeremy was very polite, clean and efficient! Carpet looks great.
On time and good work at a fair price.
Edwardo is great!!!
he did a good job!
Excellent service by great people. Went out of their way to make sure we were satisfied.The product used have cleaned some very old and tough rugs. We will use them again.
Non toxic
Cleans deep down
Very happy with the results
Friendly service; I like that you don't use harsh chemicals & that you remove a lot of the moisture so things dry quickly.
diligent service
Very Professional and would recommend them to anyone.
Our carpets are old and were so dirty so we called Zerorez and asked for Jorge at Zerorez to return. He has been here a couple of times before and he has always done an amazing job. Our carpets look new and smell fresh after his visit. He always gives extra attention to the heavy traffic areas and spots. The areas that were looking matted down and dirty are now perky and bright. We truly appreciate the fact that Jorge and his assistant were early. He always calls ahead of time to make sure that he is not inconveniencing us in any way. They were quick and efficient.
Our small business really appreciates the amazing service and great price. His hard work makes us look pristine. Thank-you Zerorez and Thank-you so much Jorge!
on time very friendly and I'm happy w the work.
Does the best cleaning of carpets. Technician is friendly and knowledgable
They listen to you and really understand what technique to use.