Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34866 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 21, 2018 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Love that its chemical free. Friendly service

Report a concern   October 20, 2018 — Rated 10 out of 10 by Debbie Steffe Zerorez Los Angeles
What do you like about our products and services?

I love your services

Report a concern   October 20, 2018 — Rated 8 out of 10 by J.B. Zerorez Los Angeles
What could we do to improve?

Pricing is a bit high

Report a concern   October 20, 2018 — Rated 10 out of 10 by Mark Muto Zerorez Los Angeles
What do you like about our products and services?

My experience with my technician Matt was one of the best service experiences I’ve had. He was on time, explained everything clearly and made sure I understood. He did a fast yet thorough job and our carpets have never looked better. I highly recommend Matt and Zerorez for both price and service.

Mark M.
Tustin, CA

Report a concern   October 19, 2018 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

It is safe.

Report a concern   October 19, 2018 — Rated 10 out of 10 by Danny Ruckel Zerorez Los Angeles
What do you like about our products and services?

Daniel kept me apprised of his ETA periodically throughout the day. I forgot to have the stairs as part of my estimate, he was glad to add it on. Very energetic fellow, very engaging and friendly...and I came home to my wife as happy as she's ever been, ecstatic over the great job Daniel had performed on our carpet.

Thank you for a great service!

Report a concern   October 19, 2018 — Rated 8 out of 10 by J.Z. Zerorez Los Angeles
What could we do to improve?

Ban technicians from using their cell phones while at customers’ homes. Offer gift cards and promotions more often: makes your service more affordable.

Report a concern   October 19, 2018 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. Nice service. Very professional!

Report a concern   October 19, 2018 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Makes my carpet look new again

Report a concern   October 19, 2018 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Excellent service. No chemicals.

Report a concern   October 19, 2018 — Rated 8 out of 10 by P.M. Zerorez Los Angeles
What could we do to improve?

price is high. l listen to San Diego Am Stations and hear pricing. Always lower than Irvine.

Report a concern   October 19, 2018 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

What I think is so amazing is the fact that Robert is professional and kind and gets the job
done and I feel as though when he cleans my carpets and floors he is doing it the same way
he would do it in his own home.
Because of him, i feel as though clean has a whole new meaning and Zerorez has my loyalty.
thanks
Name removed

Report a concern   October 18, 2018 — Rated 10 out of 10 by Tracy Tucker Zerorez Los Angeles
What do you like about our products and services?

Jorge was more than helpful in moving some of my stuff out of the way...needless to say, I was not at all as prepared for my appointment as I should have been, but he was so gracious to help me so that I did not have to cancel! He's a great employee! He was courteous, and laughed and joked with me about all of my boxes of stuff....

Report a concern   October 18, 2018 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

I liked that ZeroRez uses alkaine water and fewer chemicals than most carpet cleaning products.

Report a concern   October 18, 2018 — Rated 10 out of 10 by Kevin Smith Zerorez Los Angeles
What do you like about our products and services?

I liked that the tech showed up on time, and took a lot of precautions to protect the house. He used corner guards, mats and paper to protect the wood floors and stairs. The tech took an inspection walk with me and stated he could definitely get the carpet much cleaner. I was happy and went ahead with the service. The tech took about an hour and half and he really scrubbed and cleaned out light color carpets. The kids has made them dirty with their shoes and stains were present. After the cleaning , all stains were gone and the carpets were nice and bright again. I am definitely using Zerorez again.

Report a concern   October 18, 2018 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

the guy did a great job

Report a concern   October 18, 2018 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

Always very kind technicians and a professional cleaning

Report a concern   October 18, 2018 — Rated 10 out of 10 by K.Y. Zerorez Los Angeles
What do you like about our products and services?

Sal was Great! Polite, knowledgeable, great customer service! The carpet, couch and rugs look amazing!!

Report a concern   October 17, 2018 — Rated 10 out of 10 by Deborah Ferreira Zerorez Los Angeles
What do you like about our products and services?

The technician was very professional.

Report a concern   October 17, 2018 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

You provide an excellent service at a reasonable price.

Report a concern   October 17, 2018 — Rated 10 out of 10 by G.D. Zerorez Los Angeles
What do you like about our products and services?

Service was terrific and products are excellent Had my carpets clean and have also had the Tile cleaned they look like new. Next is my Sofas

Report a concern   October 16, 2018 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

No chrmicals. Also carpets look. Great.

Report a concern   October 16, 2018 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Service tech was on time, courteous, answered all my questions, explained things I didn't think to ask about, and did an excellent job!

Report a concern   October 16, 2018 — Rated 10 out of 10 by Hector Moreno Zerorez Los Angeles
What do you like about our products and services?

It process of cleaning with alkaline water, It seems that my carpet stays cleaner for a longer time. The people that work at Zerorez, they are very professional and friendly.

Report a concern   October 16, 2018 — Rated 10 out of 10 by D.J. Zerorez Los Angeles
What do you like about our products and services?

They did a very good job. So far the carpet looks great. Also, the young man who did the work was courteous and helpful. He did a great job.

Report a concern   October 16, 2018 — Rated 9 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

The overall cleanliness of my carpets after Zerorez is finished.

Report a concern   October 16, 2018 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent work quality .

Report a concern   October 16, 2018 — Rated 4 out of 10 by M.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Sofa didn’t get clean . I have had other companies come out and get it much cleaner - noticeably cleaner , than Zerorez

Report a concern   October 16, 2018 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Was satisfied with results

Report a concern   October 16, 2018 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

I was happy with the way the carpets came clean. One of the most important things to me is that there is not chemicals used to clean the carpets. I was very concerned after the service man left that I had quite a few bumps in my carpet. They have seemed to go down as the carpet has dried.


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