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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, friendly staff, and a product that works!
I like the ease of scheduling an appointment and availability offered when selecting a date. I also like the service techs friendly and outgoing personality upon arrival. However, this past experience was a bit different and somewhat of a let down. I feel as though proper communication was NOT offered. I selected a cleaning date that utilized an October special and preselected areas to be cleaned. The service tech did not remind me that my special included 4 rooms, for the price of 3, and I failed to remember the details. I ended up only requesting three areas to be cleaned and the service tech did NOT mention I ought to select a 4th area as I was paying for that specific service.
The customer service was great. I will use you every one and half years.
Thé best cleaning service I’v ever had
Stop giving wuotes for the work to be done site unseen This is ridiculous.Otherwise the work done has been satisfactory
Water and customer focus
No chemicals , carpets look great!
I've only used Zerorez twice. i don't have my carpets cleaned like I should, but when I do, I will only use Zerorez. Matt Hammond did an excellent job and could not have been more professional or courteous. I am grateful that he tackled my 20 year old carpets with positive feedback and results. He graciously offered valuable suggestions, as well.
From the phone conversation to gather info & request a quote to the entire cleaning process we experienced professionalism & quality. Great service and excellent customer care.
Richard the technician was very good at what he does. He was on time, courteous, and gave us a recommendation for our kitchen floor. The floor now looks like it was newly installed. Great customer service.
Professional and knowledgeable technicians, eco friendly products.
Service and quality was very good.
We like the idea that it only takes an hour to clean and the floors are not real wet. Thank you.
Quick service - easy to schedule
Had then out to clean and reseal my tile grout through out the house. They were very prompt, very nice and did a fantastic job. My tiles and grout look like new!
Quick. Carpet doesn’t get too wet. Came on time. Very good job.
I like the no soap resido type washing. Also your techs are wonderful -friendly and knowledgeable.
It is fast, efficient, get out stains and dries quickly. Service technicians are always on time, very respectful of my home and do a great job. Thank you.
I am a new customer and Michael was awesome! Super professional, quality work, and provided great feedback/knowledge. Will continue to use the service!
The results are outstanding, and the service personnel are truly knowledgeable. Thank you for such great customer service!
Quick service
Did a good job of cleaning the rugs. He was very nice and knowledgeable about his job.
Love the technicians, the product and the customer service!
Excellent service by Eduardo Valencia!!
I like that I can get the same guy to do our carpet every year. Eduardo is awesome!
EXCELLENT SERVICE, ON TIME, GREAT JOB!!!
We thought Sal Alvarez was very friendly and explained what he was going to do and then did it very well.
Everything. Great product, employees snd very friendly and professionals.
Robert Down was very professional and polite. He did a great efficient job!!!
Thanks to Robert!!
Robert Keith does a fantastic job for us. I'm very picky and he meets and exceed all of our requirements every time. Great service.