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based on 35249 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Services are pricey, but living room carpet and upholstered chair came out clean. I was somewhat bothered though that it took over 24 hours for the carpet to dry.
Technician Sal was very nice.
On time, efficient and reasonable prices
No soap used, great technicians
Friendly, knowledgeable technicians, as well as the results from the cleaning. I also like that you give a window of time for the appointment, plus a call sometime shortly before arrival.
My gratitude to Darren (I believe) for the excellent service provided yesterday, April 5. Very happy to recommend Zerorez to anyone I know!
The best part is the water that Zerorez uses to clean the carpets. It does not leave a musty odor after cleaning. Zerorez is always successful in getting out stains. The carpets look new again. Also, the service men are always careful to protect the walls and floor while they clean.
You charged me $40 extra for cleaning a hallway and pathway through the living room. Although Gabriel was very charming and accommodating, he spent almost ten minutes on a personal call just as he was about to start the job in my home.
Love that there is Zero shampoo to dirty my carpet!! The process which Zerorez uses is amazing! Love the customer care and love the product!
Best carpet cleaning service I’ve ever used.... carpets look like new. Thank you!
I like that no chemicals are used
Marcel knows his stuff. He’s got our carpets looking like new. Well done , Zerorez.
Always prompt. Technicians are courteous and efficient. All my questions are answered. My carpets are beautifully cleaned.
It’s just the cost, you’re way over other carpet cleaners!
I liked that you were prompt, fast and left the church carpets immaculate!
Very professional staff. Communicated clearly, giving me a heads up when they were 30 minutes from arriving.
So far, the results seem very good. HOWEVER, I'd be able to give a better review in several weeks after the carpet has received more traffic.
Matt did a really great job. Our carpets look fantastic!
Very satisfied!
Easy process.
Your employee was knowledgeable , kind .
I am always satisfied working with you.
Thank you
Gabriel who cleaned my carpets was very professional and informative. I’m pleased with the results.
I do not have to worry about getting sick while cleaning my carpets . I loved the guy who did my carpets. Saul is the best
The technician came on time and made quick work of our project. We are happy with the results, as usual.
great. My carpet looks really good.
Oh my goodness, Marcel Costalmaillere did a fantastic job on our carpets! They are 17 years old, and he made them look brand new! Selling our home, and realtors came today and viewed the house, and just loved our white carpets!!!! Thank you Marcel!!!!
They are on time, have an awesome produce and explain what’s happening.
Great service from out and nice clean carpets
Richard did a good job and got ALL the stains out! He was very profession and polite. The neighbor as me for his card.
I need a little more effort put on the particular bad spots of the carpet. I should have called to have a technician return and re-do those areas. The technician we had was satisfactory
and we were pleased for the most part.
Always friendly and capable service, and I love the way the house smells. The carpets are so soft, too.
Sal Alvarez, Sr. Technician was professional in every way. Called to let me know when he was going to arrive,placed shoe covers on his shoes prior to entering my house. Very thorough on the process and reviewed what my total amount would be prior to starting cleaning my carpets.
I would highly recommend Sal Alvarez and Zerorez to anyone in search of a high end carpet and tile cleaner.
I have had Zerorez to my condo twice and both times they were superb. On time, professional, courteous and very heplful even when I asked if I could add a few items. The technician did a great job. the carpets are just like new, and he even got some pesky pet stains removed. They are great! Don't hestitate.