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based on 34859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jeremy did the carpet cleaning and did an excellent job and was very personable. We would use your company again, and ask for Jeremy.
Your product is exceptional and the reputation of your company is outstanding. The technician was very friendly and took pride in his work. 2 things. The tech said the hoses would not reach the 2nd floor apartment and had to use the portable unit. He did not try 1st. He carried that unit upstairs with great difficulty. The power of the unit blew the circuit and all of the appliances and lights in my kitchen were off. Eddie said this had never happened before and would figure this out. He attached a few hoses together and was able to use the unit in the truck. I was still charged for the portable unit. Secondly, I also wanted my sofa cleaned. Eddie said this could not be done with the portable unit. When he could use the hose from the truck unit, I asked if he could clean the couch. He was worried that the material on the couch would not hold up and would have streaks. I’m not sure why as you offer upholstery cleaning. I have a 3 cushion light gray sofa from West Elm. Perhaps more training will help.
Chris was on time, efficient and did a great job cleaning my carpets.
We were very please with our floors. We will definitely use the in the future.
Excellent “can do” attitude of Sal & helper.
I wasn't sure what to expect since I've never used your service before but we are 110% satisfied. Edwardo was very professional and he did more than I expected. Would recommend to anyone with allergies that this is the way to go. He was on time and didn't waste anytime getting started, great job! Thank you so much.
On time, professional, helpful, no mess, and the carpets look great 👍
Have been using Arterial for yrs, very happy with their work.
Technician was prompt and on time.
Set right to work
was pleased with the work
Fabulous service!!
Great job cleaning my natural stone tile floor and a textured area rug.
My technician, Raymond Cervantes, was awesome. He was very professional and did an excellent job. He explained a lot about how the cleaning process and left my tile floors looking incredible as well as the carpet. Thank you!
Nancy
Everything went as planned from the moment I scheduled the appointment. Follow through with confirmation of the appointment as well as your technician calling before the appointment to let me know when he expected to arrive. No surprises.
The carpet nit only looks nice and clean, it actually feels nice and clean.
Great results, great service! I was concerned about carpet drying quickly enough after our morning carpet cleaning, but the carpet was dry enough by the evening so we could sleep in the apartment without dampness.
The result was great.
Rudy is awesome, fast and efficient!
The spots do not come back!!
The carpet looks great!
The two young men that did the work were very polite and knowledgeable.
Very thorough and efficient.
Great service and so friendly! beautiful furniture after
Two spots did not come clean
No chemicals
The technician was very helpful. He explained to us the process and worked hard to clean our carpets and used the anti stain agent fir protection
Austin was awesome and did a great job. Our carpet looked like brand new. He was very informative and glad the extra stain resistant was recommended, as we needed it. Our neighbor was very happy as well. We’re so happy with the great service and product we get with Zerorez!
Austin takes great pride in quality of work and was very professional.
Hello, our technician Eddie did a great job. He arrived early, was very communicative, polite, and professional. I hope we get him the next time we need service.
customer service, sergio was amazing and professional, carpets look fantastic.
Zerorez beats out all other carpet cleaning services.
I ALWAYS request Matt Hammond to do the cleaning. He's the best!! Very professional, extremely polite, prompt, calls in advance and my carpet, dining room rug, hard floors and upholstery look so beautiful when he's finished.
Zerorez and Matt Hammond is the way to go for your household floor and upholstery cleaning!
Good scheduling system, friendly and professional technician, thorough carpet cleaning