based on 40970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I apologize for your experience. So, I am checking the booking logs, invoice and have spoken to the technician to better understand the situation. In the meantime, we do have a 30 day workmanship guarantee. I would like to set you up for a re-cleaning to get this taken care of for now. As for the experience from our technician, I will escalate this to management and have them contact you about this incident.
I use Zerorez for all my listings but I do not always receive a receipt. I would appreciate it if the technician would give me a receipt once I pay him and not send it by e-mail as I have had situations where I never received the receipt and I do need it for my business, Otherwise I am pleased with the service and the cleaning
Explained different procedures and cost very informative
Reggie was amazing!
Super knowledgeable and efficient!
My carpet looks amazing!
Technician Chris was very knowledgeable and professional.
Good job, good service as always. Thanks
Very good service. Carpet looks great.
I want to see a carpet cleaner that really cleans and doesn't come back dirty 2 days after the cleaner leaves.
I love, love your services. I have been a happy client for over 20 years.
Was quoted one price over the phone using the Yelp discounts (99.00 for 3 rooms, 29.00 hallway, 40.00 for ea extra room). Tallied it up over the phone with the scheduling department only to find that when the techs came over I was told it would be more than double!!! Over 800.00!!!! What a joke.... but that’s what happens when you live in a nice complex with a manned and guarded front entrance!!
I apologize for your experience. So, I am checking the booking logs, invoice and have spoken to the technician to better understand the situation. In the meantime, we do have a 30 day workmanship guarantee. I would like to set you up for a re-cleaning to get this taken care of for now. As for the experience from our technician, I will escalate this to management and have them contact you about this incident.
Carpet cleaning the way it is supposed to be - complete care!
No chemicals. Lewis did an excellent job cleaning my carpet.
Friendly and efficient. No high pressure sales.
Technician did a very good job.
The man who was here did a very good job of cleaning the carpet and tile. He was very professional. Was nice to see it did clean the carpet without soap. Will be using you again soon. First name removed
My carpet looks brand new and very soft on my feet
REALLY LIKED MICHAEL VERY PROFESSIONAL
Always friendly and efficient crew and you get the carpet clean!
The two guys sent to clean my carpets were wonderfully nice and full of humor. They did a beautiful job and got rid of all the bad spots!
Prompt. Very thorough. Two people doing the work were very nice.
You do not use any chemicals during your cleaning process. Your employees show up on time, explain what they are going to do, and do it. They told me in advance what it was going to cost.
Good job. Great person did great job. Thank you.
Your tech are very friendly and the carpets look great
Did a good job I’m a timely manner!
Carpet was horrible before. They cleaned and restored
Great experience, our carpets are very clean
Thanks for doing a great job on my carpet!
Excellent work. Thanks
Both the workers were very sweet. They were on time and efficient.
Carpet felt great after they left.
The cost was more then I was expecting for the add ons. My $99 clean went up to $490.