based on 39707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arrived promptly with clean and proper uniform and truck. The service man, Zack, was extremely knowledgeable about products and carpets. Zack was very professional and thorough besides having patience with us older senior customers.
From scheduling to the day of service, customer service was great. The technician actually arrived a bit early, and waited until we had the furniture moved. He did offer to help, but we declined. The tech was knowledgeable of our pet odor issues and for a reasonable additional fee (which we were made aware of prior to scheduling), treated the carpet prior to steam cleaning. He advised us on drying time and how to expedite the drying process using fans. He was friendly and professional the entire time. My carpets smelled fresh and clean for the first time in months!
Very prompt, professional and courteous
My floors look amazing. So appreciative of Justin.
Your service tech was punctual, congenial and above all, fully competent and did a good job working on my carpet stains.
I am pleased to refer my friends to Zerorz.
Great customer service and awesome quality of cleaning - and I've tried many different carpet cleaning companies.
Zachary was excellent, he was prompt, knowledgeable and did an excellent job. The carpet & tile look great.
Not disappointed, was a little to much for just cleaning tile. But tech was friendly and always on time
The service man was wonderful. Friendly and professional, arrived on time and protected my walls and furniture. He explained everything very clearly and worked quickly. Our carpet looked and smelled great. Very pleased with everything.
Paid to have tile grout cleaned. Tech spent about 5 minutes in the area and it looks terrible. Very disappointed and expect this to be made right.
Nice technician. Good job
The pet urine smell went away.
The Tech (Eric) did a great job...the rugs look great.
No chemicals. Fast and good friendly guys
Jordan was terrific - he was knowledgeable and completely explained each procedure to me. The carpets look and smell great!
It does a great job cleaning carpets and tile. No white powdery residual left behind that your vacuuming for weeks afterwards. The techs are courteous professionals
Friendly, quick and great service.
The rugs looked great, but I was disappointed in the results of the couch. I don’t think the arm rest coverings were even cleaned.
My carpet and tile look amazing!
everything
Our carpets look new. Thank you Kevin for doing a wonderful job!
You guys do a great job!!
They were prompt, transparent, helpful and did a wonderful job!!!
Quick and easy
Wonderful product and excellent cleaning staff.
Great service and carpets look great!
Very professional from beginning to end. Our technician, Zach, was amazing at his job, technically, but was also personable, yet professional. And our carpets look and smell amazing! All at a competitive, affordable price.
- Frank and Lorena
- Vegas
The service guy was very friendly fast and effeciant. My rugs looked great!
Very reliable and professional. Does good job of getting carpet clean.
Professional technician and friendly
Leslie was awesome
The prices are fair, the service is good and the technician was friendly and knowledgable.