based on 40058 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets dried quickly and the technician was efficient
Great customer service from Justin, your representative.
I like the professionalism, the product that doesn't leave your carpet crunchy and the fact that the operator who comes to our home is always friendly and pleasant.
Your employees from phone communication to the carpet cleaners are polite, efficient and well trained. Have used your service in 2 homes and my experience has always been perfect and your pricing is very good.
They showed up early, was quick, efficient, made my carpets look a million times better!!!
Customer Service was great and the lady that provided the service was excellent. She was very helpful and knowledgeable about the products. She was great and you should be thankful to have her on your team.
Casey and Marcus were so pleasant and did a wonderful job of cleaning our carpets. They were done in a hour. They wore booties in the house and gave us tips about how to keep our carpets clean. We are very pleased with the result and will definitely use them again.
Thank you!
Courteous and very professional.
Did a very good job!
First name removed
Las Vegas
Very responsive customer service and scheduling. Happy with the results of the cleaning.
The two technicians were so professional, considerate and willing to redo certain areas,
Friendly.
They did an excellent job concerning I hadn't had the carpet cleaned professionally in six years.
The technicians did a fabulous job
Cleaning my carpets, tile and grout. They were professional and courteous. They gave thorough explanation of services and recommendations without being pushy.
Carpet looks really good after wash and pet treatment eliminated the odors
Chemical free
Quickly do and leave
Your professionals Michael and Jose were very pleasant and friendly. They answered all of my questions. They were very careful to do a great job. They cleaned up after themselves. I am very pleased with the work they both did. I will recommend them to my friends and relatives. Thank you. Name removed
Nice job. I did end up spending more than your advertised special but I am happy with the job.
They were early to arrive, and they did and entire 2 story house and finished in one hour, I definitely will use Zerorez again and recommend them to friends, the carpets are clean and smell fresh.
First name removed
It was Amazing how great of floor cleaning you guys Done for me .thank you Very much Walter
Courteous and knowledgable technicians and super clean carpets!
Chris was very professional and courteous. They did a great job!
Does a great job and very quick.
The highest rating possible is a 10, but I give the job Carlos did for me a 20!! I couldn’t believe how he made my tile look as great as the day it was installed!! My tile and grout are very light beige....almost white. The tile resembles slate which means that dirt accumulates in the little grooves. I have had another well-known company clean it and once I scrubbed every square inch of it on my hands and knees and no time did it ever come as clean! I couldn’t be happier with the end result!! 🤗 In addition to the excellent job that was done, Carlos couldn’t have been more polite and pleasant. He did the job that the other company I used sent 2 men to do and they never came close to the end result of Carlos. I will highly recommend Zeroez to all of my friends, and I will definitely use Zeroez to have my ductwork cleaned.....but only if you send Carlos to do the job! 😉 I’ll be calling in the near future for that project! Thank you!
Barbra Retsch
Zac is an outstanding tech. He explained what he was going to do and recommended another product based on the look of the carpet (which it really needed). He was able to make the carpet look almost like new.
Nice people good workers,but, left a lot of water on our tile. spot's in several areas. Did not move a number of pieces , washer dryer for example. Was surprise had several pieces on wet carpet!
The carpets dry fast and the workers are always on time and professional.
Your technician was extremely professional, pleasant and knowledgeable. I just felt it was a bit pricey. I anticipated paying about $500 but when it was $750 I was a bit shocked. Especially since the problem carpet still smells of urine
Leslie went the extra mile for me. She had great advice on how to maintain my carpets, helped me move my furniture, and did an excellent job. My carpets have never looked so good
Mr. Reggie Turner, did outstanding job on cleaning are carpet.
On time, quick, clean, short drying time. friendly operator, reasonable price.
Great job. Everyone from the office to the tech was professional, on time and allowed flexibility for scheduling. Great company.