based on 41235 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service is great. The information about what Zerorez can do and on the spot additions with reasonably price quotes are fantastic.
Making sure both employees arrive on time and together. Your first employee was lost trying to find his way to my office. He was very apologetic. The first thing he told me his partner would be along shortly.
They did a fine job once they were both there.
The pet stain cleaning was thorough and effective!
My carpets dried quickly without that normal smell of shampoo and chemicals, and the stiff feel left when the carpets dry. The team was very informative and respectful of my questions and my time.
Punctual, pleasant - and a great job.
Carpet and tile floors look wonderful. Cleaning didn't take hours to complete. Product didn't leave any order in carpet and no residue on the tile. Service representative was very kind and very efficient!
Thank you for the service!!
Isaiah, the tech, was very personable and very thorough.
Zerorez offered a great deal. Victor called ahead as promised and arrived right on time. He was very polite, efficient and knowledgeable. He worked quickly and explained everything he would be doing. We were and are very very pleased with Zerorez and VICTOR. Thank you both.
More information about additional costs before the technician arrives.
The technician, Corey was very pleasant, knowledgeable and professional.
I am amazed how clean my carpets are! I had a puppy who didn’t want to be house trained and peed on the landings while I was out. The carpets were discolored and had a foul odor. The tech came and asked me a few questions and went to work. A short time later I instantly saw the difference in the carpet. The light color was back, there are no stains/spots and the carpet feels bouncy again. I will be doing this service every six months!
On time (even a little early), professional, original estimate was actual cost. Carpets feel clean, not sticky, and bathroom tile looks and feels great!
Yeah I did a great job thank you very much
Used the service in the past.
Reasonable prices, easy to schedule, no pressure to include other services, carpets look great!
Professional, safe and high degree of technical expertise. Courteous and thorough.
The professionalism of your agent was outstanding. My carpet has many years of wear: Now they are updated and clean. The tile cleaning was exceptional. What a difference this cleaning made. Thank You also for the prompt service time slot.
Carpets are not wet. No smells.
Only concern was that tech was not told the bedroom cleaning cost would be $20. Not sure hi he charged $45 when the promo was $33 per room. But my husband didn’t notice that the charge was high.
Your rep did an outstanding job, and should be commended.
Quick and efficient and did a fantastic job!
Process and price
Everything! Isaiah did a perfectly beautiful job and was very personable😊
Great customer service..
I been using you for about 5 years.. my rigs always look new when they are done,,,
Prompt friendly service. Job was explained to me well. Great job!
Efficient, friendly, courteous
Isaiah did a great job on the hottest day of the year! The carpets look fabulous! Thanks!
I have to get my carpets cleaned again..This is ridiculous you guys did not use enough treatment...
Zack was punctual and very professional. He took the necessary time to explain how to take better care of the carpet. Keep up the good work!
Vegas Ted
We have used Zerorez for a number of years and we have always been very pleased with their service, and would highly recommend this company.
Your products and services are great and carpet looks almost like new. Thank you for your service.