based on 39724 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
after using 3 different companies, ZeroRez was the ONLY company that was able to REMOVE the horrible black street residue that was ground into the previous owners brand new carpet by her electric wheelchair. COREY was the BEST Tech. BY FAR! Our carpet now looks like new!
Excellent service! Glad your prices are now more affordable ❤️
great customer service and great results. thank you for helping out
your rep you sent to clean our carpets was very nice, and did a great job cleaning our carpet.
We’ve been using you guys for a few years now. And we have had great service. But this last time wasn’t up to par with the other times. The worker was a nice guy. No problems there. After the carpet dried there were still a lot of spots there. I’ve had way dirtier carpet and you guys made it look great. I just don’t know the difference or what happened this time. It was bad enough that i had to hire another company to come redo two rooms and spot clean the rest. We’re doing a cross country move tomorrow and this was just an unnecessary hassle before the move.
I like that it leaves no residue on the carpet. My carpet & furniture looked like new.
Couldn't be happier with the services provided. The 2 techs who came were on time explained everything did not try to up sell me.
They cleaned my carpets tile and air vents. Every thing looks great.
I will Absolutley use zerorez In the future.
Well done
Your service and products were amazing and the technician that did the carpet was fantastic. And because of our technician we will definitely be recommending him and the company to our friends and family.
They do a really good job of cleaning my carpeting. Thank you.
Frequent carpet cleaning specials for residential customers. Reasonable rates. Citrus-based cleaning solution. No residue. Dries fast. Knowledgeable technicians. Carpet cleaning process explained & questions answered before actual cleaning starts. Any additional cost is explained to customer & must be approved by customer before cleaning begins. Technician is careful & respectful & tries to protect customer's home from being damaged by equipment & product.
Professional and knowledgeable
The tech that was at my home was very professional. He told me everything and gave me suggestions. I HIGHLY recommend Zerorez....
It's quick. And .. it works. My 3 year-old grandson regularly decorates my living room carpet with chocolate milk and other drinks. And Zerorez comes in and restores my carpet to brand new!
No chemicals in your products -- and always helpful and professional.
Good service and friendly staff. But carpet not as clean as I would have liked.
Very happy with the service
It’s the clean way to clean. No soap residue and gets out soil and dirt like no other.
Fast and friendly
I always know that Zerorez will get my rugs clean like new - no stiffness or residue of soap and dirt left in the fibers like other carpet cleaners. I trust them. Their representative that comes out to do the work is always friendly, and willing to explain how it all works.
Thank you very much for your wonderful product and service.
You are all great. Thank you!
Friendly staff good clean work produce.
Casey, Did a great job .Polite & Professional. He actually waited for me to get home .
Professional, punctual and knowledgeable! Also was able to get blood stains out of rug.
Always on time and carpets come out clean and fresh.
The technician was on time and did a great job. He answered all my questions and discussed all my options with pro and con of each.
So far ur the best and affordable !!!! only the carpet smells sooooooooo strong for days !!i guess if u have solution for it ,I would want it done or applied on to remove the smell of the cleaner that u spray on !but all in all ur the best !!!! the guys that u been sending are great !!!!thanks a million !!!keep up the great work !!!!
First of all, your employee arrived when he said he would and he was neatly dressed. He walk through the house to be sure what he was going to do before proceeding. Once the carpets were cleaned they dried and were not stiff from a residue.
Don Schaefer
Customer service was superb from the initial phone scheduling phone call to the rep who came and cleaned our carpet. The outcome of the carpet cleaning was amazing and we definitely will be using them again.
Excellent