based on 40046 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional & my rugs looked great.
Cost was appropriate
On time, professional, friendly, and a great job well done ✅
great customer service, tech was very friendly & professional, did a great job was on time and got the job done in a timely fashion.
Better than traditional carpet cleaning/ shampooing
The gentlemen were vert cooperative and did a perfect job of cleaning a very dirty carpet.
The gentleman who did the job was very courteous and friendly. He explained everything he was going to do. Worked diligently and was done in no time.
Just that it gets clean
Everything
Great service. Thank you!
on time, price was very close to estimate, friendly staff
Worked quite well, did not take too much time to dry..
I've used Zerorez a number of times. There were scuff marks on my carpet from work I had done by professional craftsmen. I gave the craftsmen shoe coverings, but they apparently removed the shoe coverings and left several ugly black marks on the cream-colored carpet. I phoned into the company a day before their arrival and told them of my stain problem. They came prepared and luckily, they got the stain out of the carpet. The carpet is clean and fresh. To me, the carpet looks like new. I will use Zerorez again, when needed.
you are always on time, very friendly, explains everything and do a fantastic job of cleaning.
I had a very good customer service experience , the staff was courteous and accommodating to my needs
They ALWAYS do a great job cleaning and spot removers. The carpets look brand new and so fresh afterwards. Wouldn't have any company do what Zerorez accomplishes Every time. ZACHARY was so polite and did what I requested. Thanks Zach!
We have been using you all for many years. I have noticed that as your cost has gone up, the consistency of quality has not. This last visit was disappointing. We had our front room and a single bedroom cleaned. We did have pet issues which we have had before. I might as well have cleaned the carpet myself. In any event, I hope you all can go back to being more consistent in your quality.
On time and did a fantastic job on my carpet!
The technicians were friendly & knowledgeable. The carpets looked much improved when the process was complete.
Your carpet cleaning is the best I’ve seen compared to other carpet cleaning companies.
All stains were removed from carpet. Very satisfied with service.
The service man was very clean very good very professional
Great fast and professional service and representatives . Super HOTSteamy deep cleaning product. Carpets left feeling fresh and clean with NO caffeine!
No one in the past has ever got my carpets this clean. A few years ago I thought I had to replace my carpet until Zerorez cleaned it
The carpets look amazing. Great staff
Always happy with the result.
Very professional
On time, very knowledgeable, very reasonably priced. Did a great job.
I was VERY pleased with the final job on my carpets. I'm so amazed with the final results! I'll MOST definitely use this service again. Yes, I shall share the word of great customer service and send referral your way.
Thank you from a very pleased customer.
Ken & Vickie