based on 39707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Initally i was pleased with the results, but after 1 week the carpets appear the same as prior to treatment.
Pleasant, thorough serviceman that explained everything he was going to do and what to expect.
Raising prices without telling customer is a scam. Will find another company.
Always a thorough and great job by the entire team at zero rez. !
Great job and friendly.
The staff that serves on-site is always helpful and honest-thankyou!
The technician was very helpful and friendly. He was on time and treated the carpet quickly and professionally. The price was what within the budget I had anticipated. I also had him clean ceramic tile and it looks brand new! Great job on every front!
Excellent service, keep going back to these guys over the years.
Absolutely LOVED everything about the experience...Ricardo was awesome, the product was awesome and it's still looking fabulous! My neighbor came and asked for his business card. You all rock!
When I ordered the service. I was supposed to pay $33 per room plus $65 for stairs. I ended up paying $274. Your people left the carpet under the table dirty. He was telling me if I don't do this service my rooms will stink. It was totally misleading. You guys are doing false advertisements and ripping people off. I will never recommend your company to any of my friends and neighbors. Please stop doing false advertisements.
Our technician was the best! He took the time to explain the science behind cleaning carpets. Without question, this is the best carpet cleaning service we have ever used. Amazing results. The carpets look wonderful! THANK YOU!
Quick drying, very clean, earlier arrival time and very friendly and helpful service.
clean carpets, efficient work
The cleaning person was very knowledgeable and friendly. He did a very good job in a short period of time. The price was fair too.
Outstanding service! Steve was very personable, very professional and did an outstanding job! I cannot possibly recommend him, or the company, any more highly. I will definitely be a repeat customer!
Very professional. Very clean result
courteous, prompt, friendly
Communication was always clear and contact was made before showing up. The technician was friendly and fast and did his best to get our carpets clean.
I am very pleased with you representative and the job he did. He was very professional in his words and actions. I passed up a free carpet cleaning from another company and it was well worth it. There were a number of stains and very dirty areas due to my wife's wheelchair. The results of the effort your representative were amazing! It's nice to know in these difficult times that a company still believes in quality and service. Thank you for a job well done!
-Jim
The technician thoroughly explained the process and worked efficiently and quickly. We appreciate the fact that there’s no chemicals or soap used. Thank you it was a great experience.
I am satisfied with the cleaning. The problem I had was I wanted to add an area rug. I called before to ask how much and was told the technician could tell me when he came. The price to do a 10x13 rug was $200. I was paying that much to do three bedrooms, a loft area and stairs. I called the office while the technician was here to ask if you all had a deal and was told no. The charge can be anywhere from $1 to $2.50. If I had known this practice I would definitely have gone to another company. Very frustrated that I was not told the first call I made.
Courteous, great job cleaning, fast.
Everything that was done was explained well and done quick and efficiently
I like the fact that there is no smell of pet odors in my house anymore!
Victor did an incredible job and you guys should give him a raise!!
Very friendly, very knowledgeable...... and a very hard worker to boot.
fast and friendly!
When the job is completed and the cleanliness of the carpet answers all questions.
The friendly service provider, the friendly operators in the phone and the amazing quality of the service
I like that they don’t use chemicals to clean my carpet and furniture.
Chris was very efficient and did very good. First time we used your service. And we will use you. Again in the future
My carpet and tile is old and made my house feel fresh and clean!