based on 35866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well done and very satisfied with how the carpet turned out. Your crew was very courteous and knowledgeable about your service. Definitely pleased with everything.
Carpet is clean! Chris and Cameron were polite, and competent. The job turned out great.
Thanks!
It doesn't make my allergies Flair up. Your folks are very kind. They come in and do an amazing job.
Just like the way the carpets are cleanrd.
It just seems to work. And every single tech who has been to my house has done a fantastic job! I would recommend ZeroRez to any ody! Thanks guys.
Carpet looked very clean, technician was dressed nice, easy to recognize as an official employee, he was very polite and worked fast and hard.
The tech are skilled and meticulous in their work.
Your techs were awesome!! They did what they said they were going to do. Great job !!
Technicians were very friendly and super quick. Did a great job!
Thank you!
Service was great and carpets are clean.
Everything ! , Results were unbelievable ! , I never thought my carpets would look that good again. Employees were great ! , Thank You .
Chris Deak and Brad came to clean my rug and my 6-seater sectional, and they both did a fantastic job! They were both very personable, easy to talk to, clean and efficient. I was pretty surprised with just how quickly they were able to finish the job. Thank you!
I've always experienced excellent customer service as well as a job well done (with just one exception in the past). I love that there's no crunchy feeling, & the carpets stay cleaner longer. Very pleased with your service!
No chemicals, good service.
I like the service people very knowledgeable and the water products
outstanding service. very helpful and knowledgeable on how to treat problem areas. carpets come out looking better than I expected. great job, will use zerorez again.
I will use ZEROREZ for all my carpet and furniture cleaning. I had a full house of carpet cleaned and a recliner. The Tech was very polite and had a vast knowledge of the cleaning procedures and, dry times. 4-6 hours and the carpet was dry enough to put the the furniture back. There was no residue, no soapy odors and no sticky feeling.
The price was good, the service and fast and friendly and they were on time.
I will recommend to my friends and family
No chemicals and the fresh citrus smell!
Great customer service and even better products and services, my carpet looks great!
First of all let me say Zach is a very nice person and he did the best he could under the circumstances which really not bad, because it was easy access and very easy to work in the environment...
That being said,
1. carpets in the closet wasn't done what no small space there was I should not have at Aston at that done just wasn't done...
2. The brush mechanism that he demonstrated in room number two gave up a lot of hair and stuff bunch of gunk.. well I paid forbidden number one to have that brush done.. not much hair or anything was done in that whole room but yet in that walkway of the second rule where he did the test brought up 10 times more than the amount actually 50 times more the amount of what was received from the bedroom that I paid for.. ( before I made the decision to pay for the other room I told him I think I was Hoodwinked) at least that's what the results showed from the second bedroom according to the first bedroom the second bedroom was the test the hallway where all the junk came up the number one bedroom had more Maddie and jumped in the carpet and then hardly anything ever came up talk about your disappointment......
3. I'm very very disappointed even in the landing of the stairs disappointed overall!!
The stairs were absolutely magnificent.. not sure what he did but boy did he ever clean those stairs up!!! he did a magnificent job!! that's stair tool and pre-spray was absolutely phenomenal!!! phenomenal!!!!
So no I will not be referring you to anybody else although I did talk you up a few weeks prior to my service.... By the way, my complex wanted to come in and clean the carpets for free and I told them no because I wanted Zerorez to come in because of your method of cleaning even though I did not know the brush part had to be paid extra...
As you can see I don't mind paying for something if I'm going to get or if I think I'm going to get good quality, so I guess I was taken for a ride....
Anyway you wanted some feedback there you go...
Mr. Last name removed
They want to come and see the results of the carpet cleaning on Monday so they'll be in my house condo to see the results he just letting you know....
Thanks..
The carpet does look better than before and now this is drying up I can see better...
Great Customer Service and Great job. Techs are super nice
Luis has great customer service skills and explained everything he was doing. Great job ! I will definitely be using your services again
No chemicals and fast drying, Which is great!
Chris showed up on time, did a great job cleaning our carpets and gave us some tips on maintaining our carpets. A very nice young man, very helpful, very courteous.
My carpet dried fast and and Leslie was great
on time, friendly service, and the carpets look like new. My only complaint is that one only one spot came back. Other then that will use again
Professional, great work ethic, well mannered, and thoughtful.
Carpet looks new
Technician was awesome
I LOVE ZEROREZ!!! This is the ONLY company I use, and have used, for over 10 years. I have a light-colored carpet and have lived at the same place for 8 yrs, which means I need to get my carpet cleaned regularly. Zerorez does the job every time. All stains are removed. The carpet is soft [not crunchy], and dries very quickly. Anton is the technician that just visited this last weekend, and as is usual for every Zerorez employee I've encountered all these years, is personable, knowledgeable, thorough, and fast! My carpet looked perfect after he was done - in under 30 minutes! Thank you Anton!!! Awesome job !!! :)