35688 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks new
Technician was awesome
The crew were super nice and polite the carpet looks so much better than I thought, they cleaned air ducts and to our surprise they also cleaned the ceiling vents. The tile in the kitchen looks like it was when my daughter purchased the house in 2001. This company will be one that I suggest to friends and family. Great Job
Fast, friendly and amazing results! The tech was very knowledgeable and personable.
Scott came early and did a fantastic job
Tech called before he arrived. Was polite and understood our concerns.
Friendly professional and detailed service. No smell afterwards also.
I didnt say I was disappointed. I just wasnt thrilled
Marcus was personable courteous He did a good job on the cleaning it took along time to dry.
The young man who came to our home to evaluate our hand woven rug took the time to explain the various ways to clean our rug and discussed the best way to ensure we would be pleased with the job. I can tell you without a doubt I felt valued as a customer. The young man was prompt, professional, personable, knowledgeable, efficient and he did an outstanding job on our rug. I was also very impressed with the way I, as the customer, was treated and our rug now looks wonderful!
We would highly recommend Zerorez and its services to friends who need your services!
Quick, clean, professional and friendly
Great service. Great results.
They got my 23 yr old beige carpets extremely clean. I was so impressed.
I love the clean smell after the carpet has been cleaned and Mike did a great job was on time and didn't waste time so I could get on with the rest of my day.
Rep was very knowable , thorough and friendly
Victor was very good and did a great job
I was very pleased with my workers and the results!!!
As per usual, Tony did an awesome job!
Quick response and knowledgeable technicians
Services
The initial cleaning was unsatisfactory. I contacted the office and a repeat cleaning was done. The second person, Reggie, did an outstanding job on 10/14/19.
We are happy to hear that Reggie did an amazing job for you. Let us know if there is anything else we can do :)
Guys took care of property and pleasant hard working guys. Thank you!
Michael and David were very professional, they showed up early and did a great job! First name removed H.
On time and polite
Anthony was wonderful! Efficient, courteous and considerate. Have used zerorez quite a few times and have been very happy.
I like the idea of no chemicals or detergent being left in the carpet. I've had experienes where the rug was filthy two weeks after cleaning because the residue collected all kinds of dirt. The service man who came was very through and courteous. Glad I found zerorez!
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Outstanding results! Very clean . It dries fast!! Friendly & nice worker!
Everything explained to me before hand. Light showed the areas w/ dog pee on the carpet & what the treatment would do. It was exactly as described & happy to say the areas which were affected most were vanished. The technician was very thorough & did a wonderful job. Kudos to him . Will certainly use U again !! Thank you
Carlos and John were exceptional. This company I highly recommend.
Professional, great work ethic, well mannered, and thoughtful.