based on 39587 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Punctual and efficient.
I am extremely pleased with the work done by Joshua. I feel like I have new rugs. The tile and grout look terrific.
Excellent service and products.
called 30 mins before getting here which gave me time to drive back home. Employee was very polite and knowledgeable about product.
I was very happy with the results after having our carpets cleaned by Zerorez. I would recommend them and use them again when necessary.
Lower prices. Cleanup more of the waterspots and overspray.
No chemicals. The carpets came out looking practically brand new. Brett, our service technician was very helpful, informative,timely and friendly.
The carpet is always clean and fresh when the cleaning is complete. The technician is always professional.
Your EE was very polite and professional. The service was quick and clean. I was amazed how quickly the dirt was removed from the carpet. My wife was very pleased and shocked how clean the carpets were after the service. I was impressed with the quality. No chemical smell and the carpets were not soaked/drenched with water. I did use a different service a couple of years and it took approx. 2 days for the carpet to dry. I was not pleased with them. We have told several friends about your company and plan to use your services in the near future.
The gentalman Josh, that came to clean my house did a great job considering my pet stains, however I paid extra for a special treatment in my daughters nursery to get rid of the smell, but it STILL smells. It's not zeroerz's fault, it just sucks that I paid an extra $60 for the spot and it still smells... Next time I get my carpets cleaned, I will probably resort to the last company who did it (even though they used soap), at least they got rid of the smell!
You guys do a fabulous job the two times that we have used you. We will continue to use your business and refer you to other businesses.
Pricing---You have wonderful room specials---but I only have carpeting in hallway and on stairs, so I don't get to take advantage of them. Otherwise the service is good.
Friendly and on time.
everything
That you didn't use soaps, but more of an enzyme to break down the dirt and stains.
Be more consistent with pricing.
You did not disappoint us at all. We do not make a practice of recc. any businesses to friends or peers.
Roy was wonderful. He came in and immediately connected with 'The Person' he was to provide service to. He then professionally assessed my cleaning need and communicated the results. He cleaned my carpet in a timely manner and was very thorough in his profession.
Thank you Roy.
Showed up right when they said they would, very friendly, and explained the entire process.
The carpets are clean with the first visit.
maybe should do it again
The first time I used u I was amazed, the second time even more so. So any claims by so many carpet cleaners. Yes they are lees $$$, but the results are so disappointing. You Meyer cost more money, but The Results are well worth the $$$ spent. I rather pay more for a great job, than pay less and be disappointed as I am handing over $$$. Thank you for a job always well done.
It was very efficient and quick and provided excellent results. The technician was also very nice.
Have used many other large and small carpet cleaning companies in the past. By far, Zerorez cleaned the carpets to a like new condition and got all of the dirt out versus the other companies I've tried.
Serviceman was very professional, explained in great detail what he would be doing. Was on time and gave me a call before coming. I really like the smell after the carpets were clean. I also like that they are cleaned with non-toxic chemicals. The best part is that the carpets are dry within a couple of hours. Will defintely be calling again.
Josh was friendly, knew his stuff, was upfront about the services offered and the cost. He did his job quickly and efficiently. Came on time and was done in 2 hours. I am very pleased.
I just feel that it was not that much better then the ones we have had out in the past.
THE FINAL RESULT!
Very professional
carpet and furniture dried quickly and felt soft and fresh