based on 40007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet is clean and was not soaking wet. The carpet dried fast.
Will was very friendly and professional
THEY DID A FAST AND GOOD JOB. WE WERE VERY SATISFIED WITH THE CLEANING. THANK YOU VERY MUCH.
Efficient, polite, on time
Green clean no residue
Everything was cleaned well.
no chemicals, the guys that come out are always very nice and do whatever is needed to get the job done.
you come back for dirty spot redo's...
Oveall the biggest part of the job looks good but some of the dirtiest area were not completely cleaned, mainly the throw rugs. The cost was more tan expected and quoted.
Everyone is very professional and courteous. The work is through and done on time.
Your techs were amazing. Very professional.
Excellent customer service and workmanship, carpets look great, thanks
You're the best carpet cleaners in the business.
Rugs look great and are still soft.
My white carpets are completely cleaned and there is no residual odor or sticky feeling to my carpets.
No bad smell....take the dirty out & away!!
On time, courteous, hardworking, very happy with the work
The fact that there is no residue left in the carpet is the best! Zerorez services are over the top. The two gentlemen that cleaned our home were the best. I didn't feel like they were rushing to just get it done. They were very professional. We had a spot in the master bedroom that had been there since we moved in eight years ago. The carpet had been cleaned many times since then, and no one ever got it out. Well, they took it as a challenge, and now we have no spot!
I think 125.00 was to much to pay for my small 1 mal place I moved furniture ou of romm, I vacuum Ed rooms thoroughly and he was in and out in about 45 minutes
Luis was professional, thorough, and our carpeting looks & feels incredibly clean!
Very professional, friendly technicians-they have thorough knowledge of flooring and get the job done quickly and the results are fantastic.
Everything looks great! And it was quick and easy!
He was very professional and when we get them done again I will request him. Very informative about carpet and the care of carpet. Again I need his name to put in my file so I can request him. Thank you so much.
Great service - we will be back!
Your method of cleaning - No residue. I am a Real Estate Agent and refer clients to you all the time.
Thanks,
R Danner
The serviceman (Todd White) arrived on time!! and we discussed the areas to be cleaned. He was very polite. pleasant and anxious to do a good job. He efficiently finished the job in a timely manner. I noticed when the carpet dried that there was an area of my large rug that did not look like it had been completely cleaned so Todd goodnaturedly came back the same day to redo the area. I noticed later that the area was not completely free of the dark marked area. I do not think it was Todd's fault at all! The next time I call Zerorez I will explain the situation and perhaps that service person can bring something that we might try on those spots. I would rather not have the area rug picked up as it is too difficult for me to do so....and therefure, I will attempt to tell the person taking the customer request for service to have the next cleaner be aware that those particular spots are really ground into the rug.
I have been a customer for many years and I am always appreciative of the service people and the job they do on my carpets.
Usually I am super happy with zerorez but this time my grout was only cleaned where I could see and on the other side of counter it was not...but the guy was already gone
excellent service and exceptioal employee Will
Everything you provide.
Friendly technicians.