Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 39677 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 3, 2015 — Rated 10 out of 10 by D.K. Zerorez Las Vegas
What do you like about our products and services?

Cleaning process worked well on our carpets and the service representatives were courteous and efficient.

Report a concern   June 3, 2015 — Rated 10 out of 10 by J.J. Zerorez Las Vegas
What do you like about our products and services?

We are pleased with the return visit your tech did a wonderful job removing our stains they missed on on the first go around.

Report a concern   June 3, 2015 — Rated 10 out of 10 by M.S. Zerorez Las Vegas
What do you like about our products and services?

Timely and efficient.

Report a concern   June 3, 2015 — Rated 10 out of 10 by S.C. Zerorez Las Vegas
What do you like about our products and services?

Professional, efficient and honest. Ray did a fantastic job. Would refer to my best friends.

Report a concern   June 3, 2015 — Rated 9 out of 10 by M.C. Zerorez Las Vegas
What do you like about our products and services?

quick and inexpensive

Report a concern   June 2, 2015 — Rated 10 out of 10 by Jamie Sapyta Zerorez Las Vegas
What do you like about our products and services?

The product is non chemicaland the service was a 10 plus. The technician was professional and did a great job.

Report a concern   June 2, 2015 — Rated 8 out of 10 by M.H. Zerorez Las Vegas
What could we do to improve?

I was happy with the services provided, and the gentleman was nice, however I was over charged. I have a total of 16 stairs and was charged for 20! Thats is a $20 over charged and I also tipped. If I would have got a paper receipt upon completion instead of a email receipt I would have caught the mistake right away! Feel like this probably happens quite often.

Report a concern   June 2, 2015 — Rated 0 out of 10 by S.S. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

I was having the carpets cleaned for our move out. The closet mirror got cracked in the guest room during the cleaning. I wasn't at the house for the carpet cleaning (nor did the gentleman who cleaned the carpet make me aware) so I didn't find out until my husband did the walk-thru with our landlord the following morning. It was $175 for the mediocre carpet cleaning, plus we're out the money to repair the mirror out of our deposit making this a REALLY expensive carpet cleaning. As far as making it right, I'd appreciate being reimbursed the cost of the mirror, but I'm assuming since I made the mistake of not being there, that probably won't happen.

Report a concern   June 1, 2015 — Rated 8 out of 10 by J.Z. Zerorez Las Vegas
What could we do to improve?

Concentrate on stains!

Report a concern   June 1, 2015 — Rated 9 out of 10 by D.W. Zerorez Las Vegas
What do you like about our products and services?

My carpets which were very dirty came beautifully clean. I am extremely pleased with the result.

Report a concern   June 1, 2015 — Rated 10 out of 10 by B.E. Zerorez Las Vegas
What do you like about our products and services?

How well it cleans without using harmful chemicals
Thank You

Report a concern   May 31, 2015 — Rated 10 out of 10 by M.N.J.D. Zerorez Las Vegas
What do you like about our products and services?

Excellent customers service and the finished product looks amazing!

Report a concern   May 31, 2015 — Rated 10 out of 10 by Sandra Perry Zerorez Las Vegas
What do you like about our products and services?

Roy was fantastic and did a great job.

Report a concern   May 31, 2015 — Rated 10 out of 10 by Niris Thrower Zerorez Las Vegas
What do you like about our products and services?

I very pleased with the service. The carpet was left fresh and clean without residue build up from harsh cleaning agents. No more hard and "crunchy" feeling carpet. Thank you Zerorez!

Report a concern   May 31, 2015 — Rated 10 out of 10 by Karen Gunderson Zerorez Las Vegas
What do you like about our products and services?

Everything

Report a concern   May 31, 2015 — Rated 10 out of 10 by M.N.J.D. Zerorez Las Vegas
What do you like about our products and services?

Andrew and those with him did an amazing job! The carpet and the tile look like new! We would absolutely use Zerorez again!

Report a concern   May 31, 2015 — Rated 10 out of 10 by M.R. Zerorez Las Vegas
What do you like about our products and services?

The carpet is clean! and stays clean longer! The guys are always friendly and courteous and do a great job!

Report a concern   May 30, 2015 — Rated 10 out of 10 by B.Z. Zerorez Las Vegas
What do you like about our products and services?

Very professional,thorough cleaning,good prices - would recommend to friends & family.

Report a concern   May 30, 2015 — Rated 10 out of 10 by G.L. Zerorez Las Vegas
What do you like about our products and services?

Great staff

Report a concern   May 30, 2015 — Rated 0 out of 10 by T.M. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

You didnt clean what I asked. I needed the equivalent of
4 rooms cleaned a large family room which was 2 and a dinning and living room combination which was another 2. Your techs told my wife that the family room was double but only cleaned half the room. I was told that a room was 200 sq feet the space they cleaned was barely 200 sq ft. The quality of the work was average at best. They area many streaks where they missed spots. On a good note the stairs and tile in the kitchen look good. You should clean the ray of my family room. This was in preparation or my daughters graduation where we have a lot of family visiting and the floor looks very embarrassing !!!!!!

Report a concern   May 30, 2015 — Rated 10 out of 10 by Sandra Katz Zerorez Las Vegas
What do you like about our products and services?

good explanations about the benefits of using certain features to get the best results.

Report a concern   May 30, 2015 — Rated 10 out of 10 by K.L. Zerorez Las Vegas
What do you like about our products and services?

No detergents are used. Carpets are renewed, not just cleaned.

Report a concern   May 30, 2015 — Rated 10 out of 10 by G.A. Zerorez Las Vegas
What do you like about our products and services?

My time slot was between 10 am - 1 pm and they didn't make me wait around all day. They got there at 10:30 am. The service was extremely quick & efficient. All the stains in my carpet were gone when they were finished. Extremely satisfied with their service.

Report a concern   May 29, 2015 — Rated 10 out of 10 by Gerda Hanson Zerorez Las Vegas
What do you like about our products and services?

The service man was very knowledgable
And the carpets are pretty clean.

Report a concern   May 29, 2015 — Rated 10 out of 10 by J.M. Zerorez Las Vegas
What do you like about our products and services?

Very professional and timely

Report a concern   May 29, 2015 — Rated 10 out of 10 by Neia Kowalski Zerorez Las Vegas
What do you like about our products and services?

The staff are always great and professional

Report a concern   May 29, 2015 — Rated 10 out of 10 by N.M. Zerorez Las Vegas
What do you like about our products and services?

Technician Roy did a great job and very personable. I did have a couple of scheduling issues that would have made my experience with zerorez better but end result of carpet and furniture was great.

Report a concern   May 29, 2015 — Rated 8 out of 10 by J.W. Zerorez Las Vegas
What could we do to improve?

Carpet did t come as clean as I had hoped. Didn't seem to take very long
To do a large area

Report a concern   May 29, 2015 — Rated 10 out of 10 by F.B. Zerorez Las Vegas
What do you like about our products and services?

excellent job by Mr. wil

Report a concern   May 29, 2015 — Rated 9 out of 10 by N.P. Zerorez Las Vegas
What do you like about our products and services?

Service is very good.
one incident was corrected immediately


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