based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are pleased with the return visit your tech did a wonderful job removing our stains they missed on on the first go around.
Timely and efficient.
Professional, efficient and honest. Ray did a fantastic job. Would refer to my best friends.
quick and inexpensive
The product is non chemicaland the service was a 10 plus. The technician was professional and did a great job.
I was happy with the services provided, and the gentleman was nice, however I was over charged. I have a total of 16 stairs and was charged for 20! Thats is a $20 over charged and I also tipped. If I would have got a paper receipt upon completion instead of a email receipt I would have caught the mistake right away! Feel like this probably happens quite often.
I was having the carpets cleaned for our move out. The closet mirror got cracked in the guest room during the cleaning. I wasn't at the house for the carpet cleaning (nor did the gentleman who cleaned the carpet make me aware) so I didn't find out until my husband did the walk-thru with our landlord the following morning. It was $175 for the mediocre carpet cleaning, plus we're out the money to repair the mirror out of our deposit making this a REALLY expensive carpet cleaning. As far as making it right, I'd appreciate being reimbursed the cost of the mirror, but I'm assuming since I made the mistake of not being there, that probably won't happen.
Concentrate on stains!
My carpets which were very dirty came beautifully clean. I am extremely pleased with the result.
How well it cleans without using harmful chemicals
Thank You
Excellent customers service and the finished product looks amazing!
Roy was fantastic and did a great job.
I very pleased with the service. The carpet was left fresh and clean without residue build up from harsh cleaning agents. No more hard and "crunchy" feeling carpet. Thank you Zerorez!
Everything
Andrew and those with him did an amazing job! The carpet and the tile look like new! We would absolutely use Zerorez again!
The carpet is clean! and stays clean longer! The guys are always friendly and courteous and do a great job!
Very professional,thorough cleaning,good prices - would recommend to friends & family.
Great staff
You didnt clean what I asked. I needed the equivalent of
4 rooms cleaned a large family room which was 2 and a dinning and living room combination which was another 2. Your techs told my wife that the family room was double but only cleaned half the room. I was told that a room was 200 sq feet the space they cleaned was barely 200 sq ft. The quality of the work was average at best. They area many streaks where they missed spots. On a good note the stairs and tile in the kitchen look good. You should clean the ray of my family room. This was in preparation or my daughters graduation where we have a lot of family visiting and the floor looks very embarrassing !!!!!!
good explanations about the benefits of using certain features to get the best results.
No detergents are used. Carpets are renewed, not just cleaned.
My time slot was between 10 am - 1 pm and they didn't make me wait around all day. They got there at 10:30 am. The service was extremely quick & efficient. All the stains in my carpet were gone when they were finished. Extremely satisfied with their service.
The service man was very knowledgable
And the carpets are pretty clean.
Very professional and timely
The staff are always great and professional
Technician Roy did a great job and very personable. I did have a couple of scheduling issues that would have made my experience with zerorez better but end result of carpet and furniture was great.
Carpet did t come as clean as I had hoped. Didn't seem to take very long
To do a large area
excellent job by Mr. wil
Service is very good.
one incident was corrected immediately

Cleaning process worked well on our carpets and the service representatives were courteous and efficient.