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based on 28811 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your serviceman Ben Willis was prompt, efficient, thorough & friendly. He consulted with me about spot treatments; showed when a few stains were too stubborn or old to be removed, worked hard to make everything look new again.
They were on time, worked quickly but were efficient and effective in getting out the stains and dirt in my carpet. Very pleasant and friendly, also.
Very courteous personnel.
Great staff
My technician was friendly, knowledgeable, professional, thorough and was extremely careful of my home and furnishings during the cleaning process. The results were marvelous and I would definitely refer Zerorez to anyone in need of your particular service.
Quality of cleaning service. Professional Staff (in appearance and deportment). Promptness of arrival with respect to scheduled time. Personable attitude of phone and "in-person" emloyees. Overall, Jax Zeorez is first rate in all respects.
The price i was told wrong information
The tile cleaning products smell very good, but more importantly they work amazingly well! The service tech. was very friendly and knowledgeable. He walked me through everything. Not only was my house cleaner, but I learned a little something too.
The extra care to protect walls & furniture.
Great service and no residue on my clean carpet!!
The result speaks for itself! This was the second time I used your company and both the technician that came out and the work that were done were excellent..with one little caveat. We opted to have our ceramic tile shower cleaned this time. Though the carpet turned out excellent as before, the shower did not. Your technician worked very hard on the shower but your process just did not remove all of the scale, etc. that was on the tile. I have always cleaned the shower myself so I know how stubborn the scale is (I have to use very fine sandpaper to get it off!!) In any case, this by no means makes me feel any different about your company..you are still number one in my book when it comes to cleaning carpet and upholstery!
The odor treatment really worked and did what I needed it to do. The carpets looked great after cleaning and your service person was very professional and did a great job.
The fact that you do not use soap that leaves a residue. Excellent service.
The employee was on time, curtious and did an
Outstanding job, only con was the cost ,it was much more
Expensive than I even imagined.
We have heard the radio commericals going back to Blenda as thd spokesperson and most recently on 104.5 fm talk in Jacksonville fl
The actual appointment scheduling was very easy and the young man showed up exactly on the agreed upon time to the minute.
He was very knowledgable and was done in about 90 minutes.
The carpets and other space rugs look like new.
Thanks Zerorez
Always on time, very courteous, do a great job!
Great job, friendly, professional, and trustworthy technician.
my carpet looks brand new
Prompt friendly service; fresh citricy scent. The results were amazing.
Seth and his co-worker were awesome...punctual and the job was excellent. We have used the service before and would definitely use it again to clean the tile and grout.
I was very satisfied with First name removed timeliness in setting First name removed appointment and extremely satisfied with First name removed results of First name removed cleaning and First name removed technician
All natural cleansers and the friendly employees
The job was done well and didn't take all day.
They do a wonderful job and very professional. Carpets look and smell clean and never crunchy.
The service person was dressed neatly, on time, personable and professional. There was no odor to the cleaning product and our very soiled carpets were clean again! I wasn't really sure they could make that happen. I saw one spot after the carpet dried, and they returned to remove it. Great Job. Great Service.
Arrived on time and did a very thorough job of cleaning my carpets. Service associates were polite and cooperative while in my home.
Awesome tech that came out. Wonderful job done on the carpets
Always refer u!
Professional and carpets look great!
The service e was excellent. Your technicians were very knowledgeable. I appreciate their hard work and willingness to explain everything is hey were doing. My carpets look great!