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based on 26430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service amd professional services
The attention to details, professional knowledge and information about your products.
Dale explained the whole process and made sure to protect our house with corner guards and shoe coverings.
Collin and Corey were AMAZING! They arrived early and ready to work. Took me through what to expect, recommended services and they not only cleaned my carpets, they cleaned my tile and grout! Exceptional care of my home and their knowledge exceeded my expectations! Thank you, my home looks incredible!!!
Good quality cleaning at reasonable prices. Friendly personnel.
Ramiro the technician was excellent.
I have used Zerorez about six times now and they never disappoint. Always, impeccable service and great work. I wish all companies provided this level of care.
Prompt and courteous
Austin did an excellent job. Very thorough and professional.
Excellent service, courteous staff, great cleaning solutions.
Pleasant and on time service!
Excellent customer service... Products do what they are supposed to do (biological treatment)
We had a do over and still was left with marks left behind by the first visit
It was too expensive and there was a lot of dirt still in the carpet and flooring. nothing was really moved to clean and house was empty because seller had moved out. we got charged extra because they had to clean the carpet before they could clean the carpet, complaint of nails and other debris. that should have been included in the original price. also, the house had been cleaned before and the new estimate was triple the amount because they claimed the house was bigger than expected. overall, it felt like i was scammed and overcharged. i would not go through that experience again. it was too much to clean some carpets and flooring.
End-to-end service is excellent. The product is great (had used it previously)
Easy to schedule, friendly staff. Jacob did an excellent job cleaning my carpet, he is a great technician..
Great we are longtime customers
Our carpets look great!
Henry was very professional and did an excellent job!
Great result in a timely manner
Increase attention to details
The service providers were very professional and friendly. They were thorough and very efficient.
I was impressed by how fast the drying time was compared to conventional carpet cleaning. The cleaning solution they used was fresh smelling and not too overpowering. The carpet feels, looks and smells very fresh and clean and my technician, Kendall, did an amazing job.
Loved that there was very little odor involved in the process, great results and friendly, efficient service.
Clean, and they WORK!!! Great people as well. Both technicians were extremely professional, respectful of my home and very courteous
The service consultants were very friendly and fit us in to the schedule as we requested. The service technicians did a great job and were fast and efficient.
Rod did an AMAZING job! The carpets look brand new and the pet stains are gone. He was also personable, friendly and very polite!
Willingness to back up your service.
Technician did a great job explaining and in performsnce
The technicians are timely, friendly, and knowledgeable.
Zerorez did an amazing job! Looks like brand new carpet!