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based on 26430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was excellent
Excellent and professional service.
Friendly service with a thorough job.
Great job
Reasonable prices
Technicians are very knowledgeable about all the products and services. This is my 3rd time using Zerorez and I will continue to use them in the future.
Very professional and did a great job removing pet stains. I highly recommend them.
Courteous, thorough and efficient. Highly recommended.
Friendly and fast!
Andrew was excellent in every thing he did. The carpets look like new, the sofa and leather chair he cleaned came out terrific. The is a credit to your team.
Dependable, and professional .
Highly recommend!
Technicians are very committed to doing a great job and it shows. Always courteous, always in time. I have my home serviced by Zerorez every 6 months and the work is always exceptional.
Rod is amazingly thorough - goes above and beyond!
The technician you guys sent was amazing! He was very conscientious and knowledgeable with the correct solutions that we needed to clean our carpet. It is the best our carpet has looked since it was new. Thanks again we will highly recommend Zerorez
Cameron was awesome to work with, great guy. Appreciate his attention to detail.
Easy scheduling process. great results.
While our Technician was very professional & the overall cleanliness of the couch is fine , I was disappointed to see (after everything was dry) that the very small spots (food stains, I believe) still remained. Our tech did ask how old they were & did indicate that they may have penetrated the fibers of the fabric...still I was hopeful.
I have had my own home and two townhouses that we own cleaned by Zerorez for the past 4 years. I have personally requested their technician, Mitch Fowler, to do the cleaning for us at each property as he explains the process and takes great care on doing a good job! The carpets clean up beautifully with the products that are used and without an overwhelming odor!
Good product and GREAT employee makes the difference!!
Great customer service-office staff and awesome carpet cleaning and furniture cleaning. The office staff was very accommodating and the technician was great!
Both employees were professional and did a great job!
They gave me all the information I needed over the phone, they were very helpful. They were also very punctual and my carpets came out very clean. Reasonable prices and a job well done!
Excellent
Very capable and efficient from quoting to booking to service.
Cameron, Kevin & Andrew were all 3 at our facility yesterday and were so respectful, kind and professional - the spaces they shampooed and spot treated look and smell amazing. They were kind enough to give us their cards and to remind us that they also provide residential services. I will likely be calling to set up a tile and grout clean for my home because of their recommendation. Thank you again!
The guys were professional and knowledgeable. Answered my questions and had an attitude that truly wanted to help. I would happily recommend Zerorez to clean air ducts and air handler.
Plus they sent me photos of the inside of the air handler.
Everything was great! My tile and grout haven't looked this good since installation. The technician was knowledgeable and friendly. I would definitely recommend Zerorez Jacksonville.
Rod called before he arrived to let me know his ETA. Once he arrived he explained what he was going to do and immediately got to work. I thought the appointment would take a few hours however Rod is very efficient. I am pleased with his work ethic as well as the services I received. I'm very happy with my choice to hire Zerorez!
Dale our service man was very professional and nice. Did a great job!
The Service Technician was very professional and helpful. He answered any questions we had. Very efficient. The chairs we had cleaned look new.
We have used this company a few times. They always do an amazing job. Our carpets smell and look brand new!
Tech’s were very friendly and efficient! Carpet and sofa look great !