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26426 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You have the nicest and most efficient employees. They work so hard to please your customers. The solution you use to clean the rugs does not attract more dirt after you are finished, keeping them fresh and clean longer!
Cory, our technician was very knowledgeable & professional. We had some areas of concern & he explained the process. We are thrilled with the results!
Technician was great. Very friendly. Did a great job.
Branson did an outstanding cleaning job. Very professional.
Extremely friendly and efficient.
Great service and friendly/knowledgeable techs
The service is always very professional and the carpets in the house looks sparkling clean.
My carpet always looks great after a cleaning! My service rep is always kind and professional.
Technician was excellent. Very knowledgeable and provided expert service.
I was very pleased with my whole experience! Will definitely call again, extremely professional.
The products used to make our floors/carpets look great! Felipe did a fantastic job!
The service is wonderful! Products are great. Corey did an amazing job.
The technician was polite helpful and really took the time to explain everything that we were having done. On top of that he did a great job and our lazy boy sectionals look brand new!
Vey professional and my carpets, tiles and chairs went beyond my expectations. All look brand new! Very pleased-
Rod was fantastic.
Ease of scheduling and remote bill pay
Carter & his Co-Worker were amazing, they were very professional and did everything they could to make sure that they covered everything. Amazing job!
Great job done . Your representative Corey, was excellent. Thorough in explaining what the job entitled and the time it would take. Great personality. Focused and time sensitive.
C. Miller
The service was great! The technician arrive at right at the beginning of the allotted window so I didn’t have to sit around all day. He was friendly and kind! He did a very fantastic job!
Employees are the best
The two micro-fiber sofas had mixed results. Arm rests and backs were lightened and uniformly clean.
Seated cushioned micro-fiber leg areas came out worn and darker than original condition?
The tech spent extended time in this area.
At the end, he cleaned 4 Sofa pillows, Two of which are now permanently stained with the same streaks of dark coloring that affect the leg areas of the sofas.
Scheduling was quick and easy. The service man was professional and did an outstanding job on our sofa, chair and rugs.
Customer service and professional
On time. Professionalism. Good at getting pet stains out of light carpet.
From first contact to arrange the appointment, until the job was completed, I was very satisfied with the entire procedure. Ramiro called 10 min before his arrival. While he was setting up, Carter explained what they were going to do. They were very polite and respectful of my property. It was a pleasure doing business with them. Their workmanship was beyond satisfaction and I would definitely recommend Zerorez for air duct cleaning and disinfecting.
Employees are always very polite and explain everything well. The workmanship is excellent. Everything is always super clean when they are finished.
Excellent service
excellent customer service, on time, professional, and cleaned the carpets completely !
Surprise; on time, very professional tech. Kendal is very informative, attentive and did a great job. My floors look much better than I had expected.
Cleaned the carpets very well, service was prompt and efficient and the technician was courteous and very efficient.