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26422 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was on time, courteous, knowledgeable and professional.
The carpet looks amazing!! Thank you!
You guys did an awesome job on a very challenging task cleaning our carpets
Super happy with outcome
Job well done. Technician was super.
My technician Kendall was very precise and thorough!
Everything was wonderful. From my first phone call to the end result.
Good cleaning, friendly
Joshua was very friendly, polite and professional. The carpets came out great!
You fit me on the schedule right away to accommodate my need to get the floors and sofa cleaned before our company arrived for the weekend to celebrate our daughter's engagement. The technician was able to get stubborn stains out. He was knowledgeable and not in a rush to brush over a problem but solve it. Floors and sofa look great.
We have used Zerorez for over 10 years. They have always exceeded my expectations. They do quality work, and their techs are very helpful.
The technician Morgan was very knowledgeable and skillful. I greatly appreciated his advice and demeanor. I would highly recommend the company and this employee.
when the employee cleaned the sofa and chairs he used a spray bottle to wet the fabric . This spray worked fine on the fabric and everything turned out clean and fresh. Now it seems the over spray has left a film on the wood floor. Now there is a dull sticky film on the floor. When I walk a cross the room I leave foot prints and it sounds sticky.
Next time they will have to cover the floor or take the furniture out side.
Josh was very professional and nice.
I loved the many dates and times to choose from for the services. The two gentlemen that came to do the service were friendly, professional, and respectful.
Morgan was great! Very professional and went above and beyond to satisfy our needs. There was a problem with billing and it was corrected immediately.
Russell was very polite and professional. He called and arrived ahead of schedule.
My carpets and rug look and smell fresh. Not all stains came out but they did lighten.
The technician Eddie could not have been nicer! He explained everything he was doing and did an excellent job. My couches , chairs and rug look wonderful. He was on time and worked very hard. Thank you for the excellent work. Name removed
Guys were super nice
Eric arrived on time and was very professional. He explained the process and was patient when asked questions. He didn't rush through the job but finished in a timely manner. I would recommend Zerorez.
Great stain removal!
Very efficient service.
I was not super pleased with the cleanliness of the carpets and rugs for the cost
Our tech was amazing!
Morgan explained everything, was very careful about his work, and he did a great job.
Polite on time courteous workers who know their stuff.
Jake P did a wonderful job cleaning carpets, tile and my sofa. Definately would use Zerorez again and request Jake.
Hi, just wanted to send a quick note to let you know that the gentleman that came to my house this last time was amazing. His work was professional. He was diligent, kind, respectful, and a pleasure to meet. I will always use and will always recommend Zerorez to anyone that I know do to the quality of people you employ and the results of their hard work.
Respectfully
Name removed
Tech was very nice and did his work very efficiently. Prices were reasonable. Great job.
Timely and easy to work with.
Professionalism