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26422 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was great, and the technician was polite and professional.
Great price and quality service. Technicians explain treatment options best suited for your needs. Carpets look and feel so clean.
I love the fresh scent and pet friendly products you use. That’s very important to me. Your techs are very pleasant as well. I will surely be a repeat customer.
There was no strong smell. On time. Couch looked clean.
Your techs are fantastic. I was able to meet Cody this week and he was very professional. Obviously you have a good training and mentor program which so many companies now lack.
Professional employees.
Excellent service , courteous and professional.
Would definitely recommend your company.
Sincerely,
Charles Hudgens, Hudgens
I love that you can see instant results!
Technician was very efficient giving attention to detail.
Excellent work done by your representative. On time. I will call you again next time I need carpets cleaning.
Service was great. Tough stains look like they may come back.
The technicians were on time and acted very professionally. Did a great job.
I loved how honest Cameron was about the expectations of the cleaning. It’s so nice to have a honest person explaining the cleaning process. He was top notch! Very happy with my service!
Good customer service
Products usually work well.
Kendall arrived promptly and was very professional and knowledgeable. He had some great recommendations and did an excellent job.
The tech was great!
rugs came out very clean
Anthony truly did an amazing job. I had my tile cleaned first an then requested he come back out to clean my carpet/rugs. I am so impressed with the work, the friendliness, and the courteousy of Anthony. Zerorez's customer services is a 10 out of 10 as well. They stand behind their work and strive to make sure the customer is pleased with the work. 100%!! If you need work that they do, I highly recommend Zerorez.
Jacob was great. Nice, professional and friendly. Protected corners from hose. Pretty cool
Great service and friendly tech.
I've been using ZeroRez for years at my condo in Mira Vista. The guys are courteous and professional and the prices are right! They are conscientious of keeping everything neat and orderly; and cleaning up after themselves.
Now if you can only get a location in Syracuse NY!!!!!
Na
Crew was polite and professional, showed me pictures through the process, and were minimally disruptive while I was working during the job.
Professional, on time service and excellent results
Performed thorough cleaning of our tile flooring throughout our home. Followed up to ensure we were happy with the work performed.
We like the zero residue of your products. Jake Poindexter did a fantastic job on our carpets They look brand new. He went over and above board to make sure everything was the best it could be. We liked his personality and his willingness to go the extra mile. We will definitely ask for him again when the carpet needs it. In our opinion he is your #1 employee. I wish all would be like him.
Jacob was on time and did a great job!
Kevin was very pleasant and helpful with moving some items out of the way before cleaning my carpet. I really needed someone to help me as I am being treated for a health condition couldn’t do it myself.
I like the nice fresh smell after the carpet was cleaned and Kevin did a great job but I discovered a few areas that got missed. I would like for someone to get these areas cleaned as well.
Everything was clean and orderly and the worker (Russell) was very professional.
The technician did a great job. He was curteous, pleasant and helpful.
Faster dry time