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Client Testimonials
We had a very pleasant young man who was on time & was very efficient!
No residue
Joseph did an outstanding job and was very polite and professional. The pet treatment worked great and my 20 year old carpet looks brand new again. Blown away with how the nap of the carpet lifted and is now soft again. Thanks guys!
The cleaning was thorough. Friendly staff who respected our home.
We appreciate being able to get scheduled for carpet cleaning when needed. The communication is excellent. The service people who did the actual cleaning service were prompt, thorough, accommodating and courteous. Our carpet looks like new.
Quality service, just what I expected Zerorez to be. The Professional textile serviceman was friendly, informative, and very knowledgeable.
The man who cleaned our carpet was great - very professional, friendly, and efficient. No hidden costs.
We were pleased with how our carpets looked after he was done. However, 2 days later, 2 of the spots he removed have somehow now reappeared. We'll contact Zerorez soon for a retreatment of those spots. Otherwise, the carpets we had cleaned look wonderful!
Friendly and knowledgeable technicians
Morino did a very nice job cleaning our carpet and tile. He was prompt, polite, and communicated very well.
For using this organization the first time I was very pleased. We chose to have rooms cleaned as well as hallway and stairs.He did a great job with all he completed. He was polite, knowledgeable and professional. Even supplied us on tips and other products that might be able to assist with their products.
Quick, fast, friendly service.
Larry Walker’s professionalism is unmatched and the carpet and upholstered chair is great. 100% satisfied!
Our representative arrived on time, called as promised before he got here, reviewed our estimated costs and walked through the house with us and we added some items. Augie then reviewed the additional costs with us and we also discussed any trouble areas. He completed the work in an efficient manner and we reviewed work when done. Everything was cleaned up when he left and the only footprints on the cleaned carpets were our own. Nice job. Augie was personable, professional and and an overall knowledgeable employee. He told us if we had any problems after he left to make sure we called.
Guy who did the cleaning was very friendly, knowledgeable and respectful - would/will recommend to anyone needing carpet cleaning services.
Quick, and they did a great job.
The only issue I had with zero rez is this rating system. After my first carpet cleaning, I clicked on the image in my email which led me to the submission page but did not click submit. I apparently accidentally clicked the number 1 in the email which financially hurt the service technician, even though I never submitted a review yet. I even went to google and left a 5 star review right when he left (check the time stamp) so there is no reason I would’ve given him a 1. I hope this can be fixed and he can be compensated. The second technician who came made me feel very guilty for the #1 I left which was also avoidable. I’m happy with my service and carpet overall but the drama with this rating system is crazy.
Techs were very professional
The carpet came out sparkling clean. The techs were fast, efficient, and very friendly. We scheduled online, which was very easy. They called when they were 20 minutes out and arrived right on time. And excellent experience overall.
That you dont use shampoo that cause dirt to stick to fibers in rug!
Your representative,Christian,was most courteous and professional throughout the service visit. He was able to answer all of my questions and shared necessary information with me. He arrived within the time period schedule and worked efficiently. I was pleasantly surprised at the freshness of my home ,without any chemical or perfumed scent. I would most certainly recommend your company to anyone seeking carpet cleaning. Thank you for such quick scheduling with next day services…our timing clicked. Appreciatively, Janene Nelson
Professional, on-time, courteous, carpets look great!
Good on pad extraction.
Great communication, great prices, great employees, great job
The Zerorez tech was very professional and knowledgeable.
Great and friendly service! And quick!
Zerorez cleans well and dries quickly.
Very polite and respectful. They did a great job and we’re very efficient.
Effective and very friendly service!
Fast, friendly and good work. Our technician was super friendly and informative.
No chemical, courteous employee