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Client Testimonials
Great service. Really excellent job! Thank you!
Once again Larrry was great
Brandon done a Super Job.
Easy scheduling, courteous sevice tech and thorough, no soapy smell after cleaning, carpets feel soft and clean.
Lots of available times and great results!
Got the job done!
Easy to schedule. Kept updated with reminder emails and texts. Techs were professional, skilled and prompt.
Easy scheduling and polite and experienced tech.
Great service.
Our carpet is always fresh and clean. The person that cam this time was incredibly helpful. Very nice and informative. I will request him again!
JT was professional and thorough. His input was appreciated.
Technician was friendly, knowledgeable and courteous. Highly recommend.
Augie, was our technician and he was AMAZING!! He was on time, respectful, very clean and careful with our furniture and everything else in our home. He was so helpful and knowledgeable about our upholstery. We had been using a product to clean stains on our couches that Homemakers recommends and sells. Augie informed us that it was ruining our upholstery and leaving copious amounts of sticky residue that was attracting more dirt. I was appalled that Homemakers would sell such an inferior product as part of their expensive furniture protection plan. One spot had such a bad odor and it didn’t come out after the initial cleaning so Augie came back for free and treated it again!! This is my first experience with Zerorez and I am over the moon them! Great service on the phone with very quick and flexible scheduling and of course, Augie and the finished product of my clean, fresh smelling couches!! I’m sold. Zerorez is fantastic, I highly recommend!!
Our service rep was on time and was very informative. Our carpet looks almost new again!
The carpet was soft and fresh. The tech was able to get spray paint and cat vomit out of my carpet.
The service technician was very professional. He explained the process and asked me if I had any questions before he proceeded to clean the carpet. He also offered if I had any problems with cleaning after it dried, to please call and they would come back out and look into fixing the problem.
Very kind and hard working employees.
Robbie was fantastic. I always appreciate how clean my home feels after you come. Can’t wait for the spring treatment!
Professional, quick, thorough service
Zerorez was great! On time, explained everything clearly, carpet was soft afterwards, cleaned recliner and looks like new. Would use Zerorez services again!
Great service - on time and removed all stains on my carpet. Would highly recommend!
Very professional and polite
Great service, he answered any of my questions I had. My carpet feels cleaner!
Customer service
We always call Zerorez to clean our carpets. They do a fantastic job each time, and are always polite and pleasant to talk to. It is always a great experience, and the carpets look really good.
The technician did a fabulous job and was very careful with furniture and carpets. Paid extra attention to heavy traffic areas and did a great job. Very personable and efficient with his time to get job done right.
I thought J.T. did a fabulous job cleaning our carpets! He was very careful to not "nick" the doors and corners and took caution around our wood floors. He thoroughly explained the cleaning process and what to do after the job was done, floors had dried, etc.
J.T.'s Zerorez truck broke down about shortly after he started the job, so he had to return to the base and get another vehicle, not a big deal for me, but I'm guessing it put the rest of his day's schedule on a delay. Get him a new truck Zerorez!!
I'd also suggest the discussions for addon's be moved up into the scheduling process, instead of at the job site. It would take less time with the actual cleaning technician, yet I understand the psychology of the "upsale" while standing face to face with the customer......
I do like the actual Zerorez cleaning process!! Thx J.T.!
It all went well, in a short amount of time. I appreciate the no chemicals, even though I dont live there anymore. Thanks!
You do a good job at an affordable cost. I would not change anything
My service professional was so thorough, knowledgeable and friendly. I love that my furniture isn’t damp at the end from the tools that Zerorez uses. My upholstered furniture and area rug look brand new again!