Client Testimonials

Nice service reps & cleaning. Great fragrance except for the wool carpet. Not your fault! Rescheduling was confirmed by nice phone conversation. Thank you! John, my cleaner, was wonderful!

My technician was courteous and knowledgeable! Great experience!

Carpets came clean!!

Excellent job and my service rep, Augie communicated exceptionally well with me regarding what to expect. He even followed up after service with a few additional notes. He was fabulous!

Brandon was fantastic. My carpets look great!

Online!
James was excellent!! He is a an asset to your team!

Set ice was great and James was very conscientious about the job he was doing. Really appreciated how all the doorways were protected.

Ease of which to make appt and the communication reminding of appointment and call when on their way. Polite young man did the work within the estimated time frame. Furniture dried quickly.

Theo was my technician for my air duct cleaning service. He showed up a couple of hours early, but he did attempt to reach me to inform me of this. He offered to come back at my scheduled time, but I decided to go ahead and have him start early. I was glad he did start early, because the process took about 3 hours.

Theo was very knowledgeable about the cleaning process and explained everything to me so I knew what to expect. He took before and after pictures of my vents and return vents to show me how dirty they were and how they looked after being cleaned. Theo was also accommodating by helping me scoot my living room sectional out a bit so he could get to the vents behind it. He even took the time to look at my furnace filter to see if I needed to replace it (b/c it was only a month old). I was concerned it would need replacing since my air ducts were so dirty. He suggested to keep it in place for a few days after the cleaning service to get all the additional dust that gets stirred up during the service and then replace with a new filter.

In addition, the office staff who have taken my calls regarding scheduling my service appointments and questions about the services I was interested in, were very friendly and patient. They did a great job explaining the different services and their processes. They were also understanding of my decision to re-schedule my carpet cleaning for a later date and was no hassle to do so.

I am looking forward to having my carpets and area rug professionally cleaned in a couple of weeks. I would definitely recommend Zero Rez to anyone who needs these types of residential services.

Everything was wonderful. From Heather talking me through my part :) to John being amazing with the little ones and patiently making sure all our needs were met.

So happy with this experience. Will recommend Zerorez to anyone that will listen. :)

Easy to work with and ensure satisfaction with service.

As always Zerorez does a great job and has great staff. They always leave me satisfied with a nice clean home.

We needed duct cleaning after remodeling projects and you had a great deal.

Great customer service!

Your technician was very knowledgeable and professional. He was able to document every step he took and provide them to me so I could see what I was paying for, I would highly recommend this service to all of my friends and family.

He showed up on time. He explained the whole process and gave us more options if we wanted them. He was very friendly.

Good communication, excellent work

Tech Johnathon H did a fantastic job cleaning our carpet. Explained everything he was going to do, gave us additional options and maximized our savings. He also provided tips to keep our carpets clean.

We will use Zerorez Des Moines if we need carpet cleaning again.

Professional
Friendly
Carpets very clean
Tech practiced COVID safe precautions
Great communication

The carpets and rugs looked great! The service was excellent! The technician was on time, explained everything upfront and very knowledgeable about the product. The charges were exactly what they told me ahead of time!

Very friendly and professional! Explained everything he was going to do before cleaning my air ducts.

Cleans well, no chemicals. On time, courteous staff.

Professional personnel, very thorough cleaning.

The technician was friendly, conscientious, and did was wonderful job cleaning a wool rug that had several stains. I would highly recommend this company and my technician in the future.

Our technician, Morino, was friendly, fast and efficient and a pleasure to work with. We were pleased that he wore his mask at all times. We will definitely recommend Zerorez to our friends.

Friendly prompt service with guarantee for satisfaction

Couch and carpets look great! Service person was very polite, friendly and did a good job.

He did a very thorough job and informed us of the best way to clean up spots in future. very happy with our area rug cleaning.

They were on time, professional, friendly, and hassle free. The carpet was cleaned quickly and I was able to get on with my day.

Professional technician, arrived in the scheduled time slot, and results were incredible.