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Client Testimonials
I dont remember the employee who came to clean my carpets but they went above and beyond what I was expecting. He was very knowledgable and was very honest with what I needed to have done. I appreciated that he truly cared about cleaning my carpet and I had no doubt that they would be (almost) as good as new after talking with him before he got started. And I was right. Please reach out with the employee that cleaned my carpet because I would love to refer him to others.
Prompt service and floors clean
The carpet always seems so fresh and clean, and it smells good too. The technicians are always very friendly and do a great job.
They arrived on time, the technician was extremely courteous and helpful when answering questions about the cleaning of our carpet. I have used Zerorez before, and have not had a problem. I would recommend them.
All natural products and customer service. John Helm is the best! Do whatever you can to KEEP him!
It's chemical free. We have allergies and it's important not to have a bunch of chemicals and fragrances in the cleaning products.
First the Technician Marino Chess is a hard working very competent man, a pleasure to work with. Marino provided pictures of the duct work before and after. I asked him if he could email them to me and he was happy to do that. The difference was visible, our duct work is clean. We had the disinfectant applied also as an added precaution, it might help protect from the coronavirus, who knows? We are looking forward to relief from allergies. My wife and I are both in our very late 70's.
Jacob was the gentleman who cleaned my carpet. He was top drawer. I have no suggestions for improvement and only wish all businesses could employ people who understand the customer/business dynamic. He was communicative without talking too much. He answered my questions and made me feel more informed and in a position to make a good decision on the the services available. Just an excellent job and I sincerely appreciate the energy he brought into my house.
Carpet gets cleaner compared to other servixes
The guy was great and explained everything he was doing.
I like the fact that there are no suds left in my upholstery and carpet. And it seems to me that the surfaces dry faster than when using other cleaning services. Finally, The company’s professionalism is impressive.
Ease of making an appointment. Employee on time, professional & helpful.
Brandon was very helpful. He explained what I had ordered and then he made some suggestions. Then he went to town to get it done and to do it well. Thanks Brandon you sound like a great guy and hard worker!
Less chemicals and knowledgeable staff.
Brandon was very thorough and explained the process as he worked.
I loved that I was able to schedule my cleaning via text message. Very convenient. Technician arrived on time and worked very efficiently. Very knowledgeable and helpful.
Loved our technician John he was super friendly and did a great job.
J.T. Kozuki is truly a Professional Textile Cleaner! He took time to respond to our questions, since this was our first experience with the company, and provided us meaningful information regarding the cleaning process. The equipment was quite sophisticated and J.T. explained its use. Upon completion of the rug cleaning (spilled wine), J.T. provided specific details to insure the rug was cared for properly. The entire process was done professionally and successfully!
Zerorez did a fantastic job with my carpets. Very friendly, efficient, experienced and did a great job on our carpet. Jacob did a thorough job and a very honest professional. I wish more people in the world were like Jacob. Very happy with the results but wish they would offer special package deals or add on at the time of service. We found it was cheaper for us to have zerorez come back and do another 3 room package. It would have been more efficient for all if they would have offered the deal when they were here already.
Augie was professional and thorough with a great customer service attitude. The cleaning went quickly and the results are great.
It seems clean, no lingering odors, dries within 6 hours
My service provider was exceptionally kind, knowledgeable and professional.
Jacob worked hard to get the tiles clean and explained the process well! The carpets are clean too!
Friendly and knowledgeable
I think the product is good, prices reasonable and your technicians are hard workers and prolite.
We have been using Zerorez for a number of yrs and wouldn't consider any other carpet cleaning service. Our technician, Robbie, did a great job and was very accommodating.
Jacob was amazing!! He was good at explaining to me what he was doing to clean out our nasty ducts. He took the time to get 2 plates full of plaster out of the cold air returns. I will tell everyone how great your guys are and I will totally use you again. Thank you!!!
The tech was excellent
Robbie was awesome!! Super friendly and courteous. Got paint out of the carpet and it looks great! I couldn’t be at the house during the service so he handled everything for me by phone, even sending a link for payment. It was not expensive either, in fact, the cleaning saved us $4,000 that we would have paid for new carpet. Thank you Robbie and Zerorez!
Robbie Russell was great! He really scrubbed our tiles and they look like new floors. Our carpet needed a good cleaning and that is what we got. He called before his arrival and was professional and detail oriented.